Gresham

Fintech firm delivering compliant financial processing

Senior Professional Service Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedHybrid

About the Job

Requirements

10–12 years of experience in enterprise software implementation, including at least 3 years in an implementation role.
Experience with complex system rollouts, ideally in financial data or enterprise data management platforms.
Advanced proficiency in Shell scripting and UNIX/Linux environments.
Hands-on experience with cloud storage and hosting on AWS and Azure, and modern deployment architectures.
Expertise in REST API integration, performance tuning, and secure architecture design.
A bachelor's degree in engineering or a related field.
Strong interpersonal and client-facing communication skills.

Responsibilities

Lead end-to-end solution design, configuration, and implementation of the Prime EDM suite and related technologies.
Conduct solution and technical assessments, drive workshops, and finalize project scope, blueprints, and implementation roadmaps.
Oversee system integration, including REST API-based custom connectors and data pipelines.
Serve as the technical escalation point during implementation, supporting resolution of architecture, performance, or deployment challenges.
Guide testing, go-live planning, user acceptance testing support, and final transition to support.
Collaborate with client business leads, program managers, and steering committees.
Define and document solution architecture to ensure scalability, security, and maintainability.
Demonstrate hands-on leadership in Shell scripting, UNIX/Linux, PostgreSQL, Cassandra, and cloud-native deployments on AWS and Azure.
Automate processes and environment setup to support efficient and repeatable deployments.
Support continuous integration and continuous delivery readiness, DevOps collaboration, and platform optimization initiatives.
Support Sales and Pre-Sales by contributing to proposals, solution presentations, statements of work, and requests for proposals.
Act as the first contact for new releases and functionality, and lead knowledge transfer sessions across teams.
Liaise with Support and Development to improve internal feedback loops and reduce customer-impacting issues.
Coach and mentor Professional Services consultants and project managers, promoting continuous learning and technical excellence.
Motivate and manage small project teams, fostering a high-performance and collaborative environment.
Support onboarding, performance feedback, and development planning for new and existing team members.
Help evolve and maintain Professional Services implementation methodologies, project documentation, and best-practice assets.
Participate in internal Professional Services leadership forums, timesheet reviews, and team-level operational processes.

Desired Qualifications

Prior experience in a Professional Services or consulting organization.
Exposure to continuous integration and continuous delivery pipelines and DevOps best practices.
Understanding of financial industry data models and providers such as Bloomberg and Reuters.
Knowledge of data governance and metadata management principles.
Familiarity with Prime EDM (Asset Control).

Role Overview
The role a pivotal leadership role within the Onboarding COE, and is responsible for ensuring the successful technical delivery of client solutions, while also contributing to internal capability development and cross-functional alignment with Sales, Support, Development, and DevOps teams.

This position involves a balance of hands-on technical architecture and implementation, client engagement, and mentoring responsibilities, with focused time on engagement delivery, coaching, internal process improvement, and technical enablement across teams.

Key Responsibilities
Client Delivery and Solution Leadership

Lead end-to-end solution design, configuration, and implementation of Gresham’s Prime EDM suite and related technologies.
Conduct solution and technical assessments, drive workshops, and finalize project scope, blueprints, and implementation roadmaps.
Oversee system integration, including REST API-based custom connectors and data pipelines.
Serve as the technical escalation point during implementation, supporting resolution of architecture, performance, or deployment challenges.
Guide testing, go-live planning, UAT support, and final transition to support.
Collaborate closely with stakeholders including client business leads, program managers, and steering committees.

Architecture & Technical Delivery

Define and document solution architecture ensuring scalability, security, and maintainability.
Demonstrate hands-on leadership in scripting (Shell, UNIX/Linux), PostgreSQL, Cassandra, and cloud-native deployments (AWS, Azure).
Automate processes and environment setup to support efficient and repeatable deployments.
Knows CI/CD readiness, DevOps collaboration, and platform optimization initiatives.

Internal Collaboration & Capability Building

Support Sales and Pre-Sales by contributing to proposals, solution presentations, SoWs, and RFP responses.
Be the first contact for new releases and functionality and lead knowledge transfer sessions across teams.
Liaise with Support and Development to improve internal feedback loops and reduce customer-impacting issues.
Coach and mentor PS consultants and project managers, promoting continuous learning and technical excellence.

People Leadership & Process Development

Motivate and manage small project teams, fostering a high-performance and collaborative environment.
Support onboarding, performance feedback, and development planning for new and existing team members.
Help evolve and maintain PS implementation methodologies, project documentation, and best practice assets.
Participate in internal PS leadership forums, timesheet reviews, and team-level operational processes.

Key Skills & Experience

10-12 years in enterprise software implementation, with at least 3 years in implementation role
Proven experience with complex system rollouts, ideally in financial data or EDM platforms.
Advanced proficiency in Shell scripting and UNIX/Linux environments.
Hands-on experience with cloud storage and hosting (AWS, Azure), and modern deployment architectures.
Familiarity with Prime EDM (Asset Control) is a strong advantage.
Expertise in REST API integration, performance tuning, and secure architecture design.
Strong interpersonal and client-facing communication skills.
Bachelor’s degree in engineering, or a related field.

Preferred Qualifications

Prior experience in a Professional Services or consulting organization.
Exposure to CI/CD pipelines and DevOps best practices.
Understanding of financial industry data models and providers (e.g., Bloomberg, Reuters).
Knowledge of data governance and metadata management principles.

Key Stakeholders

Customers and client stakeholders (business and IT)
Professional Services, Managed Services, Support, Accounts, Development, QA, Sales
DevOps, Cloud Engineering, and Senior Leadership Teams

About the Company

Gresham

Fintech firm delivering compliant financial processing

Gresham Tech provides software for financial institutions to automate back-office workflows, keep data accurate, and meet regulatory requirements. Its cloud-based platforms use modular components to automate processes, validate data, generate regulatory reports, and connect with other financial systems. With a long fintech heritage, a string of acquisitions, and an IPO, it offers a broad, proven suite of integrated solutions at scale. Its goal is to help banks and other institutions operate more reliably and compliantly while supporting growth through dependable technology.

Company size: 501-1,000
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1969

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