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Insulet

Designs and manufactures tubeless insulin pumps

Manufacturing Supervisor

Machine & Process OperationConfirmed live in the last 24 hours
Full-timeMassachusetts, USA

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and experience is required.
  • At least 2 years of on-the-job manufacturing experience is required.
  • At least 1 year of direct management experience is required.
  • Proficiency in English is required to read documentation, communicate, and write.
  • The role requires strong leadership and communication skills, mechanical aptitude, technical ability, machine troubleshooting, and problem-solving skills.
  • The candidate must be willing to work in a fast-paced manufacturing environment.
  • The candidate must be able to work independently with minimal instruction from the production manager and in small groups and cross-functional teams.
  • The candidate must stand for at least 80% of each shift and walk for at least 50% of each shift; reach above the shoulder frequently and below the waist occasionally; push and pull; and occasionally lift up to 20 pounds and frequently lift 5–20 pounds.
  • The candidate must work on site in an office, plant, or laboratory.

Responsibilities

  • Lead and develop a team of Manufacturing Technicians and Material Handlers operating a line of highly automated manufacturing equipment.
  • Train and cross-train incoming Manufacturing Technicians to operate and repair equipment involving heat staking, laser welding, mechanical swaging, printed circuit board handling and testing, and robotic automation.
  • Monitor product quality performance on the assigned line and oversee machine troubleshooting in response to faults and stops.
  • Manage and coach technicians and material handlers on performance, behaviors, product quality, and operational efficiency; be available for ad hoc employee-relations issues on a 24/7 basis as needed.
  • Document and report operational-goal status using operational scorecards.
  • Provide timely performance feedback and deliver annual performance appraisals.
  • Maintain employee timekeeping, including vacation and Family and Medical Leave Act records.
  • Identify improvement opportunities and recommend solutions.
  • Ensure consistent processes and procedures to support operational efficiency and product quality.
  • Ensure timely training and onboarding of new employees.
  • Train and mentor technicians on manufacturing processes, equipment, and general mechanical skills.
  • Use human-machine interfaces to identify and correct shifts in process control.
  • Ensure adequate supplies of raw materials and process aids for efficient operations.
  • Inspect equipment and generate emergency, corrective, or preventive work orders as needed.
  • Troubleshoot mechanical errors, safety issues, and operating inefficiencies in production processes and identify potential solutions.
  • Work with cross-functional departments to improve preventive-maintenance schedules, techniques, and training.
  • Use computer systems to support material inventory and quality-management processes.
  • Execute equipment and process validation protocols with minimal supervision.
  • Write or revise production work instructions, preventive-maintenance tasks, and equipment documentation.
  • Follow standard operating procedures for material handling, record keeping, packaging, and shipment preparation, and follow Good Manufacturing Practices.
  • Work in cross-functional groups to troubleshoot issues and identify and implement corrective actions.
  • Maintain a clean environment suitable for medical-device manufacturing and cleanroom production.
  • Perform other duties as required.

Desired Qualifications

  • Knowledge of automated machines and tools, including their design, uses, repair, and maintenance.
  • Knowledge of raw materials, measurement instruments, production processes, quality control, and other techniques used to manufacture and distribute goods.
  • Basic Microsoft Office skills and the ability to create and distribute scorecards and daily production reports.
  • Knowledge of root-cause analysis techniques and concepts.
  • Ability to operate, diagnose, and repair equipment independently with minimal supervision.
  • Previous experience running, debugging, or maintaining highly automated discrete-component assembly equipment.
  • Experience with laser welding, heat staking, ultrasonic welding, or electrostatic-discharge-sensitive devices.
  • Experience in a startup production environment.
  • Experience working with human-machine interfaces.
  • Familiarity with manufacturing instrumentation, including optical gauging, video microscopes, micrometers, calipers, feeler gauges, dial indicators, and gauge blocks.

About the Company

Insulet

Designs and manufactures tubeless insulin pumps

Insulet develops insulin delivery systems for diabetes. Its flagship Omnipod is a tubeless, waterproof insulin pump that delivers continuous insulin, controlled by a wireless handheld device and using disposable pods. The company also offers Omnipod 5, an automated insulin delivery system that works with continuous glucose monitors to adjust dosing. Insulet differentiates itself with a tubeless design and global manufacturing and distribution, aiming to make insulin delivery more convenient and autonomous for users.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Acton, MA
Founded
2000

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