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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Senior Associate - ServiceNow Developer

Enterprise ApplicationsPosted on Nov 11
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Experience designing, developing, and implementing ServiceNow customizations, including core platform setup, workflow administration, reporting, data imports, custom scripting, and third-party integrations.
  • Knowledge of ServiceNow business rules, UI pages, UI macros, UI scripts, script includes, client scripts, and workflows.
  • Ability to lead or support implementation and administration of the ServiceNow platform, manage system configurations, gather and document user and process requirements, develop workflow customizations, and perform quality assurance and user acceptance testing.
  • Experience architecting technical implementations in ServiceNow, organizing and prioritizing development effort, and interfacing with vendors and management.
  • Technical and functional skills necessary to contribute to consulting project engagements.
  • Experience working in an agile development environment.
  • Understanding of JavaScript and web services.
  • Skills in JavaScript, HTML, CSS, and web services.
  • ServiceNow Certified Administrator certification.
  • ServiceNow Certified Application Developer certification.
  • ServiceNow Certified Implementation Specialist certification.
  • Knowledge of ITSM, HR, GRC, VR, ITOM, and SecOps.
  • Graduate/Bachelor's, BE/BTech, or MCA educational background.

Responsibilities

  • Deliver end-to-end methodologies within ServiceNow, including architecting technical implementations, organizing and prioritizing development effort, and interfacing with vendors and management.
  • Lead or support the team responsible for ServiceNow implementation and administration, including managing configurations, gathering and documenting requirements, developing workflow customizations, and conducting quality assurance and user acceptance testing.
  • Delegate work to others, provide stretch opportunities, and coach them to deliver results.
  • Review own work and the work of others for quality, accuracy, and relevance.
  • Use appropriate tools and explain the reasons for their selection.
  • Use feedback and reflection to develop self-awareness, personal strengths, and development areas.
  • Demonstrate critical thinking to bring order to unstructured problems.
  • Communicate in a structured way to influence and connect with others, and adapt behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Desired Qualifications

  • Knowledge of AngularJS or another scripting language.
  • Exposure to Active Directory configuration or administration and Azure Web Services.
  • ServiceNow experience with other tools.
  • Client-facing and communication skills, including verbal and written communication.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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