Service Sales Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Service Sales Manager (부장)

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: hybrid # LI-hybrid

This role is contributing to the Connected Care Front-End in Cheonan, South Korea.

You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• Minimum 3 years of hands-on experience in automation technologies and tools, with demonstrated expertise in industrial automation platforms
• Experience in technical sales, automation engineering, or related technical roles is preferred
• Strong knowledge of automation software/platforms and demonstrate the ability to quickly learn and adapt to new technical solutions
• Excellent interpersonal and communication skills, with a proven ability to build and maintain strong customer relationships.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline; candidates from other technical backgrounds with proven automation experience are also considered
• Native-level proficiency in Korean and business-level proficiency in English, with strong written and verbal communication skills

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.