Account Manager

We have an immediate, full-time opening for a Account Manager with healthcare and/or pharmaceutical creative/ad agency experience. 

About Us, About You

Based in New York City, and launched in early 2023, Coefficient Health is a full-service healthcare marketing agency designed to be more like the commercial leaders we partner with. In the pharmaceutical and biotech industries, we understand that driving change effectively requires expertise in more areas than ever and the ability to integrate that knowledge across teams. 

That's why Coefficient Health is built on a new model of multidimensional talent. We are a team of agile and entrepreneurial go-getters who do not subscribe to the traditional siloed agency structure. At Coefficient Health, you will have the opportunity to break out and flex your muscles in multiple areas to partner with our clients, seamlessly integrate into their teams, and truly see the contribution of your work in action. You will have the flexibility of an integrated, hybrid role that allows you to contribute across disciplines and work with other multidimensional experts to own, shape, and develop smart, strategically grounded creative solutions that increase brand impact and lead to meaningful results. If this sounds like a role for you, read on!

Are you a star performer ready to go from big to boutique?  Are you multidimensional, looking for a hybrid role that allows you to flex your muscles in multiple areas: strategy + account + project management? Are you equally comfortable organizing and driving a project forward as you are engaging with clients and coming up with smart solutions that increase brand impact? Do you thrive in an entrepreneurial + integrated environment, and enjoy working within multiple disciplines to truly take ownership of your accounts + team? 

Are you ready to break out and get to the next level?

Primary Responsibilities

• Client and Account Management
  • Develop great relationships and build trust with your clients
  • Understand your client’s business, brands, and organizational structure
  • Support and participate in strategic processes with Directors
  • Ensure strategic pull through of all work through the production process 
  • Protect the integrity of the brand (strategy, identity, creative, messaging) as we deliver key initiatives 
• Project Management
  • Define and plan project workstreams assumptions and deliverables
  • Built and manage bottom-up budgets
  • Develop detailed and interconnected project timelines 
  • Manage client billing and invoicing 
  • Own and be the steward of an efficient and organized process 
  • Lead the execution of integrated healthcare marketing campaigns with specific emphasis on digital 
  • Drive the tasks, timelines, and outputs on time and on budget 
  • Manage and maintain quality over the full processes
  • Be the expert in internal and client promotional review and submission processes
• Professional Development
  • Learn next level roles and strategic principles for advancement
  • Take initiative to over deliver and provide exceptional client experiences
• Direct and support your team by teaching, listening and staying one step ahead 

Desired Skills and Experience

We seek highly motivated individuals with a strong track record of professional achievement who can bring intellectual curiosity, determination, and creativity to our client work.

You must have the following qualifications:

• Minimum of 5 years in a relevant field (pharmaceutical, pharma advertising, medical communications, public relations, consulting or life sciences)
• Experience with developing cross channel assets with specific emphasis on digital (web, email, rep triggered email, detail aids, etc), familiarity with Veeva a plus
• Client relationship management experience
• Excellent communication (written and verbal), interpersonal, and presentation skills
• Superior organization skills and exacting attention to detail
• High proficiency in PowerPoint, Excel, Word
• Familiarity with project management tools like AirTable, SmartSheet, routing tools 
• Disciplined self-starter + team organizer
• Ability to work in a high performance, fast-paced team environment with an adaptive workflow
• Attention to detail and proofreading skills
• Bachelor's degree (communications, healthcare, science)
• Must be willing to come into the NYC office in the Financial District 3 days per week

WHAT’S IN IT FOR YOU: You will work directly with the founding partners and leaders of the business. You will collaborate with a team of smart and friendly people. You will take ownership of your work and be challenged. If you rise to the challenges of your position, you will grow fast, do more, and be rewarded.

The position offers competitive pay with benefits based on experience and qualifications:

Salary Range: $95,000–$120,000

The salary range provided represents what a potential hire may expect to earn in this role at Coefficient Health. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational needs. Salary is only one component of the total rewards package offered at Coefficient Health, and we encourage you to apply if this range falls outside of your expectations.

Coefficient Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform our team if you need assistance completing this application or to otherwise participate in the application process.