Account Manager

About the Role

As an Account Manager at Uber Eats, you will manage a portfolio of local favourite restaurants in the Flanders region and be responsible for its long-term commercial relationships, growth and profitability. This role is key to accelerating Uber Eats’ growth across the Flanders territory, which is why fluency in Dutch is essential.

To do so, you will collaborate efficiently and closely with your portfolio of restaurant partners to optimize their operations, foster strong relationships through customized growth recommendations and identify opportunities to upsell additional Uber products.

We are also open to candidates residing in the Flanders region, Antwerp, and potentially Ghent. Offices available in Brussels and Antwerp.

What you'll do

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

What you'll have

• Minimum 2- 3 years of experience in a client-facing account management, in consulting or a relevant commercial role
• Fluent in Dutch, professional proficiency in English
• Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Strong motivation and passion to work with top restaurants and build a business together

Bonus points for

• Capable of running analysis and transforming data into relevant insights
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets.