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Pigment

SaaS platform for advanced financial reporting

Technical Account Manager - Success Advisory

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A Bachelor's degree or equivalent practical experience is required.
  • Six years of experience in a technical, client-facing role such as solution architecture, consulting, or analytics advisory is required.
  • The candidate must be credible and comfortable interacting with clients ranging from platform administrators to C-suite executives.
  • The candidate must have curiosity about AI, experience using AI tools to work more efficiently, and interest in expanding their use in advisory work.
  • The candidate must have a track record of leading several parallel projects across internal and external stakeholders.

Responsibilities

  • Act as a trusted advisor to strategic clients on technical topics, including performance best practices and Pigment's multidimensionality concepts.
  • Partner with Customer Success to build strategies aligned with each client's roadmap and challenges.
  • Run workspace audits and help industrialize them using AI-assisted tooling to deliver deeper insights faster.
  • Build and enrich the Success Plan offering, including repeatable, AI-augmented delivery modules that improve quality.
  • Collaborate with Product and R&D to identify opportunities for platform enhancement.

Desired Qualifications

  • EPM modeling experience, or a strong appetite to develop deep expertise in it quickly.
  • Familiarity with finance processes or adjacent use cases such as supply chain, SPM, and workforce.
  • Comfort with data analysis, data flows, and connections, including SQL and APIs.
  • Experience with AI tools or vibe coding, Claude Code, MCP, solution design, and data architecture.

About the Company

Pigment

SaaS platform for advanced financial reporting

Pigment provides a SaaS FP&A platform that helps businesses create and manage advanced financial reports and forecasts. It connects data, performs large calculations, and enables team collaboration to build detailed models (HR, revenue, operating expenses, and cash flow) beyond traditional spreadsheets. It differentiates itself with a user-friendly design, strong processing power, and easy connectivity that support granular, scalable financial scenarios. Its goal is to make financial reporting and forecasting faster, more accurate, and accessible so teams save time and focus on analysis and value creation.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$646.9M
Headquarters
Paris, France
Founded
2019

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