Accounts Receivable

About APNIC 
APNIC is the Regional Internet Registry for the Asia Pacific, supporting the growth and stability of the internet across the region. As a member-based, not-for-profit organisation, we are driven by purpose, collaboration, and innovation, helping communities and economies thrive in a connected world.The role is responsible for executing the end-to-end accounts receivable function of APNIC which includes, but not exclusively, invoicing, accounts receivable collection, accounting, reporting and continuous improvement initiatives.
 
The Opportunity
The role is responsible for executing the end-to-end accounts receivable function of APNIC which includes, but not exclusively, invoicing, accounts receivable collection, accounting, reporting and continuous improvement initiatives.
 
The role works closely with finance, member services and membership to deliver exceptional service standards to APNIC members. In addition, work with accounts payable as required.

Responsibilities

Key Responsibilities

• Manage end-to-end accounts receivable operations, ensuring accurate invoicing, collections, customer account maintenance and delivery of agreed service levels.
• Build and maintain positive relationships with members and internal stakeholders, providing responsive support and resolving billing and payment enquiries.
• Perform month-end accounts receivable activities, including reconciliations, journals, reporting, debt analysis and unearned income accounting.
• Monitor outstanding debts, prepare aged receivables reporting, and support effective credit management in accordance with organisational policies.
• Maintain financial and membership reporting data, ensuring accuracy, integrity and timely delivery of information.
• Identify and implement process improvement initiatives to enhance efficiency, controls and customer experience.
• Contribute to finance and cross-functional projects, budget and forecast activities, audits and broader financial operations as required.
• Represent the organisation at member and stakeholder events, promoting positive engagement and supporting billing and payment-related matters.

Requirements

About You

• Qualified in bookkeeping or accounting, with demonstrated experience in accounts receivable, credit control and debt collection within a medium to large organisation.
• Strong financial systems and computer literacy, including advanced spreadsheet and data analysis skills.
• Excellent communication, customer service and stakeholder management skills, with the ability to build effective working relationships.
• Analytical and solutions-focused, with strong problem-solving abilities and an adaptable, proactive approach to work.
• Highly organised with exceptional attention to detail, able to manage competing priorities and deliver accurate outcomes within deadlines.
• Experience working in a member-based, not-for-profit or international business environment will be highly regarded.
• Ability to speak an Asian language is advantageous.

Benefits

Why Join APNIC?

• Purpose-driven organisation supporting the development of the internet globally
• Collaborative and inclusive workplace culture
• Flexible and hybrid working arrangements
• Opportunities for professional growth and development
• Competitive salary and benefits