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Symmetry Software

Automates payroll tax calculations via APIs

Forward Deployed Solutions Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Demonstrated 5+ years of hands-on experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, AI Engineer, Implementation Engineer, Solutions Architect, Technical Consultant, or similar.
  • A proven track record of shipping production systems in ambiguous, client-facing environments.
  • Experience with REST APIs, webhooks, event-driven systems, authentication patterns, data modeling, idempotency, and failure modes, not just happy-path builds.
  • Experience building production systems in highly regulated categories, with payroll, tax, or compliance fluency sufficient to converse with a client's compliance team.
  • Experience with agentic workflows beyond prototypes, including MCP or function-calling patterns and evaluation and reliability practices.
  • Deep technical discovery skills and the ability to navigate a high degree of ambiguity.
  • Ability to scope a technical solution from an ambiguous opportunity, build the business case that justifies a subscription, and ship a pattern that subsequent engagements can reuse.
  • Ability to present to and influence audiences ranging from individual engineers to executive sponsors.
  • A secure, reliable, and consistent internet connection is required when approved to work from a location other than the office.

Responsibilities

  • Give Sales an early technical feasibility assessment for ambiguous enterprise opportunities and own scoping the compliance challenge after an opportunity is sales-qualified.
  • Gather requirements for complex, ambiguous opportunities and define the problem clearly enough for Sales, Product, and Engineering to align.
  • Build a working proof of concept of a proposed agent when a deal requires feasibility to be demonstrated before committing to the full build, tailoring the presentation from hands-on integration engineers to a VP of Payroll Tax.
  • Translate each deployment into a business case that justifies the subscription, including hours saved, risk reduced, and compliance simplified.
  • Embed with clients and write production code that runs their compliance decisions; determine what each engagement requires and build the solution.
  • Diagnose and fix data issues, jurisdiction mapping, and tax ID reconciliation that prevent a client from reaching production.
  • Keep technical teams and business stakeholders aligned as requirements evolve during an engagement, so scope changes are clear to both sides.
  • Deliver the build and a runbook that Client Success can operate independently without involving the Forward Deployed Engineer again.
  • Feed structured signals from sales and build motions back into product and go-to-market strategy, including infrastructure gaps.
  • Create solution patterns, demo flows, and deployment documentation to make future deployments faster.

Desired Qualifications

  • Experience with the integration surface of a specific HR or payroll platform.
  • Experience with enterprise procurement or security review processes.
  • Experience with MEDDPICC-style deal frameworks.

About the Company

Symmetry Software

Automates payroll tax calculations via APIs

Symmetry Software provides payroll tax software and APIs to automate tax calculations and help businesses stay compliant across federal, state, and local levels. The Symmetry Tax Engine integrates with existing payroll systems via APIs to compute tax withholdings using current rules, with subscriptions granting access and periodic updates. The platform emphasizes automation and ongoing regulatory updates to reduce manual work and keep data in sync across systems. The goal is to make payroll tax compliance simpler and more reliable, saving time and reducing risk for businesses.

Company size
51-200
Company stage
Acquired
Total funding
Not listed
Headquarters
Scottsdale, AZ
Founded
1984

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