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Whaley Foodservice

Commercial kitchen equipment service and parts

Master Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeColumbus, GA, USAIn-person

About the Job

Requirements

  • Must be at least 18 years of age.
  • Must complete a satisfactory background check and drug screen.
  • Must have a valid driver's license and a driving record that aligns with the company's safety standards.
  • Must have at least one year of applicable experience.
  • Must be a CFESA Master Technician with three of the four CFESA certifications.

Responsibilities

  • Maintain and repair assigned customer equipment.
  • Follow all safety policies and procedures, including using personal protective equipment.
  • Troubleshoot and repair gas-, electric-, water-, refrigeration-, and steam-powered commercial kitchen and HVAC equipment.
  • Use a tablet to document parts orders, work orders, and timesheets promptly.
  • Communicate professionally with customers about required repairs and status.
  • Use appropriate repair tools, including hand tools and power tools.
  • Monitor truck stock to ensure required parts are stocked on the vehicle.
  • Maintain the service vehicle, tools, and uniforms.
  • Work independently with daily supervision.
  • Participate in scheduled weekend and holiday on-call rotation and work regular overtime as needed.
  • Obtain correct part numbers through the branch parts person.
  • Collect payment on cash-on-delivery jobs.
  • Contribute positively to branch response-time and first-time-fix-rate targets.
  • Participate in available training to increase skill and knowledge.
  • Perform other duties as required.

About the Company

Whaley Foodservice

Commercial kitchen equipment service and parts

Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Lexington, KY
Founded
1944

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