Compensation Overview

This role can be performed remotely anywhere within the United States.

As a Sales Compensation Analyst, you will report to the Sr. Manager, Sales Compensation within Finance and will own the end-to-end monthly and quarterly sales compensation administration process focusing on data quality, customer service, and automation. 

In a typical day, you might:

• Administer monthly sales compensation plans for the Global FullStory sales team, ensuring all commissions are paid on-time and accurately through sales compensation tools.

• Demonstrate a clear understanding of the commission plans and apply the terms, conditions, and crediting rules in adherence with plan requirements.

• Take in, analyze, and be the point person for all and case inquiries.

• Provide frequent and clear communications with key stakeholders.

• Reconcile data across the Salesforce CRM system, HR databases, and sales compensation tools.

• Develop into an administration guru with the ability to program, de-bug, and automate short term incentives and SPIFF programs.

Here’s what we’re looking for:

• Has experience in Sales Compensation Administration, Program Administration, or Financial Analysis.

• Is eager to continue their growth as a Sales Compensation professional or looking to start a career in Sales Compensation.

• Has experience in automated systems, their set-up, maintenance and operation (e.g. CaptivateIQ, Salesforce CRM).

• High proficiency with Google Suite and Microsoft Office Suite.

The impact you will have in 6 Months:

• You’ll have full ownership of the day-to-day Sales Compensation administrative processes working with minimal supervision to deliver incentive payments on time and accurately each month.

• You’ll have a full grasp on all Fullstory sales incentives, becoming a source of knowledge for sellers and managers.

The impact you will have in 12 Months: 

• You’ll become a Certified CaptivateIQ Administrator and have the ability to identify and fix any issues in the compensation systems.

• You’ll be providing valuable and actionable insights by creating and maintaining reporting and analysis using existing systems.

The base salary for this position ranges between $75,000 - $80,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications.

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we’d love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact [email protected]. Requests for accommodations will be treated confidentially.