Siloam Hospitals Group

Private hospital network and healthcare provider

Referral Executive

Business Development & PartnershipsConfirmed live in the last 24 hours

Full-timeSurabaya, East Java, IndonesiaNo salary listed

About the Job

Requirements

A bachelor's degree in Management, Marketing, or a related field is required.
At least 1 year of experience in sales, marketing, or relationship management in the healthcare industry is required.
A good understanding of the healthcare ecosystem, referral processes, and stakeholders in the sector is required.
The candidate must be able to drive a motor vehicle, manual or automatic.
The candidate must be target-oriented and have a demonstrated track record of success.
The candidate must be willing to travel out of town.
Familiarity with CRM software and relevant analytical tools is required.
The candidate must be willing to be placed at Siloam Hospitals Surabaya.

Responsibilities

Identify and build relationships with potential referral partners, such as doctors, clinics, insurers, and other stakeholders, in the Jakarta region.
Maintain strong relationships with existing referral partners, ensure smooth communication, and coordinate patient flows efficiently.
Develop and implement effective marketing and promotional strategies to expand reach and increase referrals to the hospital.
Monitor market trends, analyze data, and provide input to improve services and referral processes.
Collaborate with clinical and other operational teams to ensure an excellent patient experience.
Meet and exceed established referral targets, focusing on sustainable growth.

Job Description

Mengidentifikasi dan membangun hubungan dengan mitra rujukan potensial seperti dokter, klinik, asuransi, dan pemangku kepentingan lainnya di wilayah Jakarta.
Mempertahankan hubungan yang kuat dengan mitra rujukan yang ada, memastikan komunikasi yang lancar dan mengkoordinasikan aliran pasien secara efisien.
Mengembangkan dan menerapkan strategi pemasaran dan promosi yang efektif untuk memperluas jangkauan dan meningkatkan jumlah rujukan ke rumah sakit kami.
Memantau tren pasar, menganalisis data, dan memberikan masukan untuk meningkatkan layanan dan proses rujukan.
Bekerjasama dengan tim klinis dan operasional lainnya untuk memastikan pengalaman pasien yang luar biasa.
Mencapai dan melampaui target rujukan yang ditetapkan, dengan fokus pada pertumbuhan berkelanjutan.

Qualifications

Gelar sarjana di bidang Manajemen, Pemasaran, atau bidang terkait.
Memiliki pengalaman minimal 1 tahun dalam peran penjualan, pemasaran, atau manajemen hubungan di industri perawatan kesehatan.
Pemahaman yang baik tentang ekosistem perawatan kesehatan, proses rujukan, dan berbagai pemangku kepentingan di sektor ini.
Mampu mengendarai kendaraan bermotor (manual/matic)
Berorientasi pada pencapaian target, dengan rekam jejak demonstrasi keberhasilan.
Bersedia dinas keluar kota
Familiar dengan perangkat lunak CRM dan alat analitik yang relevan.
Bersedia ditempatkan di Siloam Hospitals Surabaya

Additional Information

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Tangerang, Indonesia
Founded: 1996

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