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InvestorFlow

Cloud-based investor portals for alternatives

Director of DevOps & Site Reliability Engineer

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • At least 8 years of experience in DevOps, site reliability engineering, or infrastructure engineering, including at least 3 years leading and developing engineering teams.
  • Deep production-scale Microsoft Azure experience covering compute, data, secrets, identity services, networking, web application firewalls, and cost or capacity management.
  • Strong continuous integration, continuous delivery, and release engineering experience with GitHub Actions and/or Azure DevOps Pipelines.
  • Infrastructure-as-code experience with Terraform, including module development and state management.
  • Production support and incident response experience for a multi-tenant software-as-a-service platform.
  • Production containerization and orchestration experience with Docker and Kubernetes.
  • Experience with identity and access management, including role-based and privileged access, single sign-on, Security Assertion Markup Language, OAuth, Auth0, and secrets management.
  • Strong scripting experience with Python, Bash, PowerShell, or a similar language, with a record of replacing manual processes with reliable, supportable tooling.
  • Knowledge of networking fundamentals, including TCP/IP, DNS, and load balancing, and the ability to work with network and security teams.
  • Observability experience with Grafana, Prometheus, or an equivalent platform, including building meaningful alert coverage.
  • Experience operating in a security- and compliance-conscious environment, including audit, penetration testing, and data-retention requirements.
  • Strong written and verbal communication skills for explaining infrastructure risks and trade-offs to engineers, executives, and clients.
  • Judgment to determine when to work deeply on technical matters and when to lead through others.

Responsibilities

  • Own the DevOps and site reliability engineering strategy and roadmap for the InvestorFlow platform, aligned to reliability, delivery throughput, and cost outcomes.
  • Lead, hire, and develop technical leads and senior and mid-level engineers across DevOps and site reliability engineering, and set priorities across infrastructure, continuous integration and delivery, security, and production support.
  • Own reliability, performance, and cost efficiency across development, quality assurance, staging, and production environments, including compute, data, secrets management, caching, and networking or edge security.
  • Own end-to-end GitHub Actions continuous integration and delivery, multi-region deployment automation, blue-green, canary, and rolling deployments, rollback, security scanning, compliance checks, and vulnerability management in pipelines.
  • Establish Terraform practices and standards to standardize provisioning and reduce manual, ticket-driven infrastructure work.
  • Set and enforce an automation-first operating standard across provisioning, releases, access, remediation, and reporting.
  • Drive developer enablement through self-service tooling that increases engineering capacity while maintaining controls.
  • Oversee enterprise directory services, role-based and privileged access controls, Auth0 machine-to-machine credentials, and least-privilege access across engineering and quality assurance.
  • Own escalation paths, root-cause analysis, postmortems, production-readiness reviews, automated failover, disaster recovery, and recovery-time and recovery-point commitments.
  • Serve as the escalation point for high-severity incidents and major client-environment changes, including change management and Change Advisory Board governance.
  • Provide occasional off-hours support for engineering and operational teams.
  • Own the service-level objective, service-level agreement, and monitoring strategy across Grafana and broader observability tooling.
  • Lead the operational rollout of artificial-intelligence-assisted engineering and support tooling, including automated triage, agent-based workflows, and developer-facing AI capabilities.
  • Review significant infrastructure and platform changes through a security- and compliance-first lens.
  • Own the shared-responsibility operating model between DevOps/site reliability engineering and product engineering.
  • Manage vendor relationships and spending across cloud, security, continuous integration and delivery, and observability platforms, including renewal negotiations.

Desired Qualifications

  • AWS exposure alongside Azure.
  • Experience with Snowflake or another cloud data platform.
  • Experience with content delivery networks and edge platforms such as Cloudflare.
  • Experience with Redis.
  • Experience with event-driven or message-oriented middleware such as Kafka or Azure Service Bus.
  • Prior experience in private equity, private credit, real assets, or capital-markets software-as-a-service.

About the Company

InvestorFlow

Cloud-based investor portals for alternatives

InvestorFlow offers a cloud-based platform for the alternative asset industry that unifies CRM, deal management, and investor reporting. Its solutions include investor portals for private equity and real estate, enabling asset managers to connect with limited partners, manage fundraising and deal flow, and provide transparent reporting. The product works by combining customer relationship management with deal tracking and investor communications in one system, with additional asset and property management capabilities gained from its UK acquisition of Coyote Software. The company differentiates itself by delivering an integrated, end-to-end platform tailored to alternatives, blending CRM, fundraising workflows, and investor reporting in a single platform and expanding its reach in Europe. Its goal is to streamline relationships and data between asset managers and their limited partners, making fundraising and asset management more efficient and scalable.

Company size
51-200
Company stage
Series A
Total funding
$30M
Headquarters
Palo Alto, CA
Founded
2008

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