Research Participant Engagement Specialist

Join the Participant Core Recruitment Program at Boys Town National Research Hospital and contribute to work that has a national impact. We are hiring a research engagement specialist. This position offers the opportunity to work across multiple research projects investigating hearing differences in children and adults.

This position requires attention to detail and the ability to establish rapport with families. Responsibilities include contacting families to participate in research as well as managing details of their visits to Boys Town. The position is also responsible for working with the team and groups of scientists to update and maintain our volunteer research database.

This position is ideal for individuals who are curious, collaborative, and interested in contributing to research that advances clinical practice and improves the lives of individuals with hearing loss. Previous research experience is not required.

Full Time

8 AM to 5 PM

MAJOR RESPONSIBILITIES & DUTIES:

• Collaborates with laboratory directors to understand their recruiting needs and works closely with the Recruitment Coordinator and the Community Engagement Coordinator to support recruitment through various contact methods (e.g., phone calls, emails, texting), at in-person events, and through social media.

• Performs or assists in the recruitment of research participants, including special populations (e.g., children and adults who are hard of hearing, children who present with language delay, individuals with Down syndrome)

• Tracks progress toward recruitment goals for individual studies and strives to include a broad sample of participants.

• Supports development of content for social media to promote participation in research.

• Performs screening interviews to ensure that participants meet requirements.

• Manages multiple laboratory schedules, including coordinating research visits with clinical or other laboratory appointments.

• Ensures that appropriate examiners are scheduled for each data collection visit.

• Coordinates and books travel accommodations for research participants, including obtaining approvals and tracking and reconciling expenses across studies.

• Supports strategic improvements to the BTNRH research participant registry and related applications.

• Administers informed consent when requested and appropriate.

• Supports community engagement through relationship building with participants and outreach with community groups.

• Prepares submissions for the Institutional Review Board for the Participant Core, including changes in personnel and changes to protocols.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate effectively both verbally and in writing.

• Ability to work well with others, including co-workers and participants.

• Knowledge of computer software systems like Microsoft Word, Excel, Outlook, and online scheduling applications.

• Ability to use a variety of office equipment, including personal computer, copier, telephone, fax and copier.

• Ability to prioritize work appropriately, to work independently and to complete tasks in a timely manner in an active work environment.

• Interpersonal skills, close attention to detail, math aptitude, and flexibility in duties performed.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent combination of education and experience required.

• Collaborative Institutional Training Initiative (CITI) certification within 30 days of transfer or hire required.

• Evening and weekend availability for attending select pre-scheduled community events required.

PREFERRED QUALIFICATIONS:

• Interest in the research cycle preferred.

• Experience with hearing, speech, and/or language service provision preferred.

• Experience with medical records and online scheduling software preferred.

• Experience with Canva and REDCap preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks.  Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.