Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Sportsbook Supervisor

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeJackpot, NV, USANo salary listedIn-person

About the Job

Requirements

Must be at least 21 years of age.
Must be able to pass a background check.
Must be able to obtain a gaming license from the Gaming Control Board and other jurisdictions if necessary.
Must be proficient in written and spoken English.
Must be available to work various shifts, weekends, and holidays.
Must adhere to all company and Gaming Control Board compliance requirements.
Must obtain an Employer Identification Number.
Must be able to stand for extended periods.
Must be able to lift, pull, or push 25 pounds.
Must be able to write for extended periods.
Must be able to twist, bend, or reach without significant limitations.

Responsibilities

Provide a high level of customer service to regular customers and novice bettors.
Advise customers and answer questions about sports betting options to support informed and responsible wagering decisions.
Help the Book Manager identify operational information that can maximize sportsbook profitability.
Manage sportsbook operating costs, focusing on labor costs and inventory management and control.
Hold regular meetings with sportsbook leadership to develop strategic promotional initiatives.
Mentor employees to improve their ticket-writing abilities.
Motivate staff to deliver a high level of customer service.
Handle escalated customer complaints and issues as needed.
Ensure sportsbook staff operate according to company and state gaming agency rules and regulations.

Reporting to the District Manager, you will be face of our retail operation by providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Must be 21 years of age or older
Be able to pass a background check
Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
Proficient in English verbal and written
Flexible to work various shifts, weekends, and holidays
Understanding and responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
Obtain an Employer Identification Number (EIN)
Ability to motivate, lead, and mentor staff members
Strong communication skills, both written and verbal
Professional appearance and demeanor
Self-starter attitude who shows initiative

ADDITIONAL REQUIREMENTS:

Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs.
Must be able to write for extended periods of time.
Must be able to twist, bend or reach with no significant boundaries

Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
Mentor employees to help them become better ticket writers
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
Handle escalated customer complaints/issues as needed
Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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