Aftermarket Product and Service Specialist

Job Summary

CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you’ll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future.

We are proud to share that CECO was named one of Newsweek’s America’s Greatest Companies for 2025 and that Forbes recognized CECO as one of America’s Most Successful Small‑Cap Companies for 2026, marking our third consecutive year on the Forbes list.  CECO Environmental is a publicly traded company on the Texas Stock Exchange (TXSE) under the ticker CECO, reflecting our strong growth, financial performance, and commitment to delivering value to shareholders.

As part of the CECO Environmental family of brands, Kemco Systems plays a critical role in delivering specialized water solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship.

The Product Specialist, Inside Sales Representative, will support the overall development and growth initiatives for Kemco’s Aftermarket business segment with a focus on spare, replacement and upgrade parts solutions.

Your Responsibilities Will Be: 

• Support the Service Manager with the scheduling of Startup’s and Service Visits with our customers.
• Support the Service Manager with Service and Spare Parts quotes for existing and new opportunities.
• Maintain, develop and expand relationships with existing customer portfolio
•  Document calendar dates in Service Fusion, and communicate to the Service Manager and In-Field Tech Manager

• Grow Industrial Solutions portfolio to achieve and exceed bookings and revenue targets through outbound and inbound call activities.  

• Build and maintain a balanced funnel of sales prospects to drive bookings and grow revenue. 

• Collaborate with the Service Manager and Outside Sales on new product applications and cross-sale opportunities. 

• Provide customer support via the web (click to chat) and by phone. 

• Consult with customers on current and future projects 

• Quote prices and manage quote follow-up activities. 

• Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers. 

• Other job duties as assigned. 

Required Qualifications: 

• High School diploma or GED
• 3-5 years of customer service experience in the industrial manufacturing

• Strong computer skills including Microsoft office.
• Familiarity with ERP Systems, preferably D365.

Preferred Qualifications:

• 1-2 years of sales experience in the industrial manufacturing
• Systems Integration with a focus on process analytics would be helpful. 

ADA Requirements:

Work Environment The candidate must be self-motivated and able to manage boundaries between work and personal life effectively. Minimal physical requirements, primarily computer use, and communication via virtual platforms, are necessary. Flexibility to adapt to occasional scheduled video meetings and collaborative tasks is essential.

Physical Demands

Positions in this function typically require standing, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods.

Compliance with company attendance standards.  

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.

Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, workspace restrictions, intense noises, and travel

We Offer: 

At CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.  

ABOUT US 

CECO’s Commitment to Our People 

At CECO, our people are at the center of everything we do. Whether you’re a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with CECO. 

ABOUT CECO 

CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets. 

We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visiting About Us. 

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