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Vinfen

Health and human services for disabilities

Senior Program Director - Brain Injury

Full-TimeDeadline 9/9/27
$78.7k/yr
Senior
Master's
Cambridge, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A minimum of five years of experience in progressively responsible human services functions, including three years in a supervisory capacity.
  • A high school diploma or equivalent is required; experience may in some cases be substituted for academic training.
  • A valid driver's license must be presented at employment. Drivers must be at least 21 years old, have held a valid United States driver's license for at least one year, and pass a driver's screening background check. Drivers must maintain a safe driving record subject to annual checks; personal-vehicle drivers must maintain adequate insurance.
  • Knowledge of personal computer applications and equipment.
  • Knowledge of operations management procedures and practices.
  • Knowledge of financial management practices in human service organizations.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Knowledge and use of advocacy techniques.
  • Knowledge and use of different communication and learning styles.
  • Organizational, strategic, participatory, and collaborative skills.
  • Knowledge of human, legal, civil rights, community, and other resources.
  • Knowledge of available equipment, therapies, and service providers.
  • Knowledge of empowerment and self-advocacy techniques.
  • Knowledge of formal and informal assessment practices.
  • Knowledge of participatory planning techniques and crisis intervention techniques.
  • Knowledge of documentation requirements.
  • Knowledge of decision-making processes and ability to communicate them.
  • Ability to provide leadership and team management to staff.
  • Ability to balance competing priorities, make independent judgments and decisions, and work in a professional and confidential capacity.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper lifting techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; assist clients with daily living tasks; communicate with clients, staff, and external representatives; and meet the stated vision requirements. For day-program or group-residence positions, ability to assist with routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • CPR certification is required within two weeks of hire; First Aid within two weeks; MAP within 150 days; Safety Care within 90 days; and NET is required.
Responsibilities
  • Direct and manage activities of program staff, including hiring, directing, training, coaching, evaluating, and developing staff; supervise Program Directors.
  • Provide staff with supervision and direction regarding rehabilitative strategies, techniques, and interventions, and help develop and implement effective treatment strategies for people who are difficult to engage.
  • Assist Program Directors in completing comprehensive assessments for people served.
  • Resolve problems for staff and people served.
  • Provide teamwork and leadership to work groups.
  • Ensure program goals and objectives are achieved and provide staff with updated policies and directives.
  • Serve as liaison to prospective people served; arrange and conduct intake procedures and assess client suitability for the program.
  • Ensure timely, high-quality completion of clinical records, service and support plans, and other documents for people served.
  • Ensure compliance with internal quality standards, external licensing, certification, and accreditation requirements, regulations, and program policies and procedures.
  • Assist in developing program budgets and manage adherence to them.
  • Ensure collection of program fees and service-delivery data.
  • Represent Vinfen in professional, trade, regulatory, and funding-source organizations and participate in committees, meetings, and other activities as requested.
  • Maintain relationships with providers, families, vendors, neighbors, and community officials; participate in internal and external meetings about cases and treatment plans.
  • Manage adverse events, including medication occurrences, physical restraints, and other critical incidents; ensure plans and corrective actions are implemented and reported.
  • Ensure program compliance with Vinfen MAP protocols.
  • Respond to internal and external data-collection and reporting requests.
  • Monitor program quality and improvements to plan implementation.
  • Provide direct care and on-call backup coverage as needed.
  • Maintain and enhance knowledge of human-services issues, trends, and techniques.
  • Ensure facility maintenance and safety.
  • Perform other related duties as required.
Desired Qualifications
  • A Master's degree in Human Services, Psychology, or a related field is preferred.
  • May be asked to obtain Certified Brain Injury Specialist (CBIS) certification.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts