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SPS Holding

Global BPO and intelligent document management

Office Services Specialist

Administrative SupportPosted on Nov 13
Full-timeSeattle, WA, USA

About the Job

Requirements

  • Strong communication and customer service skills for professional interactions with clients, guests, and team members.
  • Proficiency in Microsoft Office and office technology, including working knowledge of multi-functional device equipment.
  • Ability to stay organized, multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
  • Ability to work independently, follow shipping and receiving procedures, and proactively seek additional tasks during downtime.
  • High school diploma or equivalent; six or more months of work experience is preferred.
  • Ability to lift or carry 25 pounds individually and 50 pounds with assistance, and to walk, bend, kneel, stand, or sit for extended periods.
  • Manual dexterity to operate office machinery and use equipment such as ladders and binding machinery.
  • Vision abilities including close and distance vision, focus adjustment, and distinguishing color differences for multi-function printer color calibration and print requests.
  • Reliable transportation and ability to travel between assigned sites, predominantly within a 25-mile radius.

Responsibilities

  • Process and sort inbound and outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
  • Support copy and print production, scanning, imaging, and binding services, and ensure equipment is stocked and functioning.
  • Maintain organized office spaces, restock supplies, set up meeting rooms, and assist with light maintenance tasks.
  • Welcome visitors, manage calls and visitor logs, and provide concierge-style service to clients and guests.
  • Provide general administrative assistance and customer service while building professional relationships.
  • Travel between SPS sites after arriving at the employee's home location as required by business needs.

About the Company

SPS Holding

Global BPO and intelligent document management

SPS Holding is a global provider of business process outsourcing and document management services that helps companies optimize and automate back-office tasks, digitize documents, and manage client communications. It delivers services through Technology Business Solutions (TBS) for back-office operations and data management, and Enterprise Workplace Solutions (EWS) for office logistics and workplace experiences, using AI, cognitive learning, and robotic process automation to handle unstructured content and automate tasks like claims handling and invoice processing. The company differentiates itself with a large global footprint (over 20 countries and 8,500+ employees) and an integrated end-to-end approach across digital process optimization and workplace services for industries such as banking, insurance, healthcare, and legal. Its goal is to help clients transform operations through data-driven, automated processes so they can focus on core activities.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1980

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