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Red Robin

Casual dining chain offering gourmet burgers

Shift Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Part-timeJanesville, WI, USAIn-person

About the Job

Requirements

  • The candidate must be at least 21 years old.
  • At least 1 year of full-service restaurant experience is preferred.
  • The candidate should have a record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • The candidate should demonstrate business maturity and the ability to effectively supervise peers.
  • A high school diploma or equivalent is required; some college is preferred.
  • The candidate must be able to work a flexible schedule that includes opening, closing, weekends, and holidays.
  • Reliable transportation is required.
  • ServSafe certification is preferred.
  • The candidate should have good oral and written communication skills, leadership, interpersonal, and conflict-resolution skills.
  • The candidate should have basic business math and accounting skills, strong analytical and decision-making skills, and basic personal computer literacy.
  • The candidate should be energetic, self-motivated, goal-oriented, dependable, and demonstrate passion for the business and compassion for people.

Responsibilities

  • Manage day-to-day restaurant operations during scheduled mid and closing shifts under the supervision of exempt management.
  • Complete on-the-job training for specific management tasks and leadership growth when selected for the Shift Supervisor position.
  • Serve as an ambassador of Company and Brand Equity Standards to support guest loyalty and maximize profits.
  • Resolve guest interactions, optimize profits, and ensure product quality and restaurant cleanliness.
  • Work in this position and in other hourly roles for which the employee is certified, with scheduling based on restaurant need.

About the Company

Red Robin

Casual dining chain offering gourmet burgers

Red Robin Gourmet Burgers and Brews is a casual dining chain that serves gourmet burgers and a wide selection of brews to families, individuals, and groups. Customers order and eat at the restaurant, with options for takeout and delivery, and the menu features high-quality ingredients and diverse options, including seasonal specials. The company’s products work by offering a sit-down dining experience complemented by efficient service, plus the convenience of takeout and delivery, guided by promotions and limited-time offers to attract repeat visits. What sets Red Robin apart is its focus on premium burgers, a family-friendly environment, and a consistent emphasis on customer service and menu variety rather than just price competition. The company aims to grow its North American presence by delivering a distinct, engaging dining experience centered on quality, value, and timely promotions to attract and retain guests.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwood Village, CO
Founded
Not listed

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