M

Microsoft

Builds workplace software, PCs and cloud services

Technical Program Manager

Full-Time
No salary listed
Mid
Bachelor's
Bengaluru, Karnataka, India
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • A Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Program Management, Compliance, Risk Management, or a related field, and 4+ years of experience in technical program management, product/program management, compliance technology, automation, operations, or related work; equivalent experience is also accepted.
  • Experience managing cross-functional technical programs, including requirements definition, prioritization, execution planning, dependency management, risk management, and stakeholder communications.
  • Experience using data, metrics, key performance indicators, dashboards, or telemetry to evaluate program or product performance and drive measurable improvements.
  • Experience working with AI, automation, workflow tooling, compliance systems, governance processes, or technology-enabled operations.
  • Ability to translate ambiguous inputs into clear business requirements, success criteria, experiments, and implementation plans.
  • Strong written and verbal communication skills, with the ability to explain technical and compliance concepts clearly to technical and non-technical audiences.
Responsibilities
  • Own program execution for AI-enabled Digital Asset review capabilities, including agent performance monitoring, issue triage, quality improvement planning, and readiness for launch and post-launch operations.
  • Define and maintain success criteria, key performance indicators, operational metrics, and telemetry to measure AI agent coverage, accuracy, review velocity, quality, risk reduction, and customer experience.
  • Partner with risk domain experts to translate emerging risk signals, policy changes, and review findings into business requirements, evaluation criteria, backlog items, and prioritized improvement plans.
  • Identify AI and automation opportunities across the Digital Asset review lifecycle, develop hypotheses, evaluate feasibility and impact, and create proof cases demonstrating readiness for production deployment.
  • Coordinate cross-functional work across engineering, risk, compliance, operations, vendor teams, and business stakeholders to deliver improvements on schedule while managing dependencies, risks, tradeoffs, and stakeholder communications.
  • Analyze review outcomes, agent performance trends, false positives, false negatives, escalations, feedback, and operational bottlenecks to recommend improvements to coverage and quality.
  • Support solution design and implementation planning for multiple AI-enabled features or functional areas, ensuring requirements are clear, measurable, and aligned to privacy, security, Responsible AI, and business expectations.
  • Develop and manage experimentation, testing, validation, and rollout plans for agent enhancements, including acceptance criteria, go/no-go recommendations, change management, documentation, and operational handoff.
  • Create documentation, reporting, and stakeholder-ready narratives explaining agent performance, risks, opportunities, launch readiness, and business impact to technical and non-technical audiences.
  • Contribute program management best practices for compliance automation, including repeatable mechanisms for intake, prioritization, quality review, production readiness, operational support, and continuous improvement.
Desired Qualifications
  • Experience with AI agents, machine learning evaluation, prompt or agent quality assessment, model performance monitoring, automated testing, or production readiness for AI-enabled solutions.
  • Experience supporting compliance functions, governance, or risk management.
  • Experience developing proof-of-concept or proof-case work and converting validated opportunities into production-ready solutions.
  • Experience with reporting and workflow tools such as Power BI, Excel, Power Automate, Azure DevOps, or similar systems used to manage backlogs, metrics, and operational performance.
  • Demonstrated ability to influence stakeholders, resolve ambiguity, manage tradeoffs, and drive alignment across engineering, operations, compliance, and business teams.

About the company

M

Microsoft

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cbWebsite

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Redmond, Washington

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • US corporate staff receive education support: eligible, approved graduate coursework qualifies for up to $10,000 annually.
  • Cloud demand expands: July 2026 results showed Azure and other cloud services revenue grew 43% year-over-year in fiscal Q4.
  • Investment has an earnings cushion: July 2026 results reported $155.2 billion consolidated operating profit for fiscal 2026.

What critics are saying

  • Performance reviews include security: every Microsoft employee must discuss their security contribution with their manager.
  • Office flexibility depends on the role: Microsoft's postings specify requirements ranging from fully remote to fully on-site.
  • Cloud capacity faces local limits: Microsoft describes power-grid delays and water constraints affecting US datacenter expansion.

What makes Microsoft unique

  • Hybrid customers stay within reach: Azure Arc manages servers across customer datacenters and competing clouds.
  • Developer reach extends beyond Azure: Microsoft's GitHub hosts code collaboration alongside AI coding tools.
  • Professional data widens its business: Microsoft owns LinkedIn's recruiting, advertising and workplace-learning network.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Professional Development Budget
  • Conference Attendance Budget
  • Flexible Work Hours
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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