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Chenega

Defense, intelligence, and federal staffing services

Victim Notification Administrative Analyst

Administrative SupportUpdated on Nov 10
Full-timeWashington, DC, USA$78k /yr

About the Job

Requirements

  • Applicants must already hold an active Top Secret clearance; the employer cannot provide clearance sponsorship, processing, reinstatement, or upgrades.
  • A bachelor's degree from an accredited university is required, or it may be substituted with four years of relevant professional experience performing similar administrative tasks.
  • At least two years of relevant experience in a professional environment is required.
  • Ability to prepare and modify documents, including correspondence, reports, drafts, memos, and emails.
  • Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook.
  • Ability to manipulate data in Microsoft Excel 2008 or later, including creating spreadsheets; entering data and using autofill; adding and adjusting columns and rows; sorting, filtering, and freezing panes; moving and copying worksheets within a workbook; separating data in one cell into multiple cells using Text to Columns; grouping data using the Concatenate function; and using basic Excel formulas.
  • Experience prioritizing projects, problem-solving, conducting research, and maintaining attention to detail.
  • Ability to work effectively with others and interpersonal skills.
  • Program and project management experience.
  • Ability to coordinate, facilitate, and lead meetings and conference calls with internal and external customers.
  • Experience creating and delivering formal presentations.
  • Experience using Microsoft SharePoint and Microsoft Outlook.
  • Proficiency in using, building, and updating Microsoft SharePoint websites.
  • Ability to work onsite in Washington, D.C.; telework is not permitted.
  • Ability to work assigned schedules that vary with client needs, ranging from 7:00 a.m.–4:30 p.m. to 9:30 a.m.–6:00 p.m.; shifts, hours, and schedules may change based on client requirements and operational needs.

Responsibilities

  • Support FBI victim services providers with administrative duties related to case management and the Victim Notification System.
  • Provide administrative support to Victim Services Division victim services providers by answering phones, preparing reports, and tracking work.
  • Provide typing and word-processing support, including spreadsheet applications; compose routine and non-routine internal and external memos and correspondence with minimal direction and obtain appropriate approvals; generate labels using mail merge; complete standard office forms; and frequently handle confidential or secret subject matter.
  • Open, review, and prioritize incoming mail and take action within three business days; send mail using the appropriate carrier; and send and receive faxes and make copies as needed.
  • Enter data, maintain information, and manipulate and define reports for specific tracking purposes, including statistics and project status.
  • Generate reports, evaluate data, and make recommendations or summarize trends for supervisor or Victim Specialist review, exercising judgment and discretion when material consists largely of confidential information.
  • Serve as the primary point of contact and primary source for clients and Victim Specialists, communicating with appropriate tact and discretion.
  • Develop, set up, maintain, and retrieve organizational files and records, generally electronic or manual.
  • Communicate with internal and external offices to ensure required procedures are followed.
  • Analyze data, extract and define relevant information, interpret data to determine past performance, identify issues, provide alternative solutions, and resolve problems.
  • Process information from the FBI's Sentinel official record management system and SharePoint sites on classified and unclassified enclaves.
  • Serve as a liaison between coordinators, unit personnel, and management, communicating with appropriate tact and discretion.
  • Use software applications such as spreadsheets and relational databases to assemble, manipulate, or format data and reports.
  • Establish effective liaison and operational contact with internal clients and oversight groups to ensure project execution conforms to guidelines established by Department of Justice and FBI regulations.
  • Assist in testing new or modified systems to check functionality and business processes.
  • Assist in preparing recommendations for implementing new or modified systems, work procedures, or organizational changes.
  • Develop relationships with internal partners and clients, which may require in-person meetings or site visits.
  • Provide system training as needed and develop a training standard operating procedure with the Victim Notification System Coordinator.
  • Perform all tasks outlined above except those related to quality assurance.
  • Provide mentorship and training to new victim notification analysts.

About the Company

Chenega

Defense, intelligence, and federal staffing services

Chenega is a government services contractor that supplies staffing and support services for defense, intelligence, and federal civilian customers, plus commercial clients. It operates across the United States, its territories, and several countries, tapping wide opportunities in government contracting. Its offerings center on staffing and mission support through various contracts, delivering qualified personnel and services to meet client needs. Unlike many industry players, Chenega is rooted in an Alaska Native village corporation, which shapes its ownership and community-focused approach while competing in a broad national market. The company’s goal is to help government and commercial customers execute their missions by providing reliable, professional personnel and services under contract.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Anchorage, AK
Founded
1974

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