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General Dynamics Information Technology

Builds and runs technology for government agencies

Systems Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeSpringfield, VA, USA$34 - $46 /hr

About the Job

Requirements

  • An Associate of Arts or Associate of Science is required.
  • At least 5 years of related experience is required.
  • Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices is required.
  • A current DoD Information Assurance certification is required; CompTIA Security+ CE is the minimum certification.
  • A Top Secret/SCI clearance with polygraph is required.
  • U.S. citizenship is required.
  • The role is onsite.
  • Ability to lift up to 75 pounds and maneuver through small spaces to pull or run fiber under the floor is required.

Responsibilities

  • Provide installation, maintenance, and troubleshooting support for information systems applications and related peripheral hardware.
  • Troubleshoot and diagnose internal inquiries and work requests related to maintenance of personal computers and related systems, including Unix and Windows hardware support.
  • Install and upgrade computers, printers, scanners, phones, and other critical hardware.
  • Conduct back-end device configuration and manage security settings and protocols.
  • Coordinate deployment of deliverables and products.
  • Provide troubleshooting and support.
  • Participate in the administration of multiple critical network systems.
  • Track project studies, plans, and action items.
  • Maintain current knowledge of relevant technologies as assigned.
  • Work independently to resolve complex issues.
  • Replace servers or server parts as needed.
  • Work a 12-hour shift from 5 p.m. to 5 a.m., including weekends and some holidays.
  • Participate in special projects as required.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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