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Northern California Behavioral Health System

Inpatient and outpatient behavioral health care

Lead Mental Health Technician 4 - Nursing

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSanta Rosa, CA, USA$27.50 - $32.31 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A behavioral science undergraduate degree in Psychology, Social Work, or Sociology is required. Candidates pursuing an advanced degree in nursing or a relevant field may be considered; a combination of relevant college coursework and extended relevant experience may also be considered.
  • Current CPR certification is required, or must be obtained during the initial orientation period.
  • Completion of an approved verbal de-escalation and physical intervention program is required during the initial orientation period.
  • High school-level reading and writing skills and legible handwriting are required.
  • At least five years of experience as a behavioral health worker or technician in an inpatient or partial psychiatric or mental health setting is required, including knowledge of psychiatric and chemical-dependency patient-care techniques and demonstrated understanding of mental illness and related behavioral-management techniques.
  • At least two years of experience with a Signature Hospital or a degree in a relevant clinical discipline is required.
  • Experience facilitating non-therapeutic patient groups and demonstrated ability to train, onboard, and coach others are required.
  • Ability to maintain professional boundaries and patient confidentiality is required.
  • Ability to interact sensitively with people from varied social, cultural, economic, and educational backgrounds is required.
  • Ability to work independently and as part of a team is required.
  • Good judgment, problem-solving, and decision-making skills are required.
  • Ability to work in a fast-paced, expanding environment is required.
  • Ability to exercise self-control in potentially volatile situations and to work amid noise, interruptions, foot traffic, and task changes is required.
  • Ability to perform the physical activities of the role, including stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive hand and wrist motions, is required.
  • Ability to exert up to 50 pounds of force occasionally is required.
  • The role requires adequate hearing and visual acuity, with or without correction, to communicate, observe patients, and complete administrative and clerical tasks.
  • Ability to convey detailed spoken instructions accurately, sometimes quickly and loudly, is required.

Responsibilities

  • Provide direct patient care to patients with emotional or psychiatric disorders, support the therapeutic milieu, and ensure patient safety and well-being.
  • Carry out general nursing assistance for adolescent, adult, or older adult patients as assigned.
  • Supervise the work of other mental health workers during the assigned shift and area.
  • Participate in treatment planning by helping identify patients’ problems, needs, and strengths; suggesting treatment-plan modifications based on observations; and contributing to discharge planning.
  • Implement patient treatment plans by monitoring progress, communicating behavioral information to the treatment team, maintaining communication with patients, family members, and referral sources, co-facilitating educational and community groups, encouraging therapeutic participation, supervising patients, and providing input during shift reports.
  • Serve as Hall Monitor by observing patient and staff interactions in hallways, reporting suspicious activity to the nurse in charge, and notifying unit staff of potential boundary violations.
  • Accompany and transport patients as assigned; orient new patients to the unit, program, and milieu; and assist patients with activities of daily living consistent with their treatment plans and needs.
  • Maintain a safe, orderly, and therapeutic physical environment; support the therapeutic milieu; and enforce the level system or other behavior-management methods.
  • Maintain patient, program, department, and related documentation, and perform clerical and administrative assignments supporting patient care and operations.
  • Complete required orientation and competency assessments and participate in activities that support professional growth and development.
  • Uphold organizational ethics and customer-service standards and perform related duties as requested.
  • Lead the MHW team for the shift and assigned unit; verify completion of MHW documentation; and assign shift tasks, including cafeteria, property-room, and group assignments.
  • Assist with teaching new-employee classes and ongoing education, including code green drills; provide real-time coaching to peers; and provide input for MHW evaluations.
  • Ensure patient belongings are accounted for upon discharge.
  • Assist the nurse manager with implementing new processes or changes to current practices and contribute to the end-of-shift report.

Desired Qualifications

  • Familiarity with medical and psychological terminology and principles of human behavior is preferred.
  • Basic knowledge of human growth and development is helpful.
  • Experience with therapeutic limit-setting or understanding of level systems or other behavior-management modalities is helpful.
  • Skills in teaching or assisting with activities of daily living are helpful.

About the Company

Northern California Behavioral Health System

Inpatient and outpatient behavioral health care

Operates inpatient and outpatient behavioral health services at two Northern California campuses, Sacramento Behavioral Healthcare Hospital and Santa Rosa Behavioral Healthcare Hospital, with 117 and 144 acute psychiatric beds respectively. Care is provided through a multidisciplinary team that creates individualized treatment plans for adolescents and adults with conditions like depression, anxiety, bipolar disorder, psychosis, and co-occurring substance use disorders, including 24-hour monitoring and stabilization. As part of Signature Healthcare Services, it connects to a nationwide network of 19 psychiatric hospitals to coordinate broader regional care. The goal is to help patients recover by delivering continuous, patient-centered care within a regional mental health system.

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