Installation Specialist Trainee

Position Title: Trainee Installation Specialist

Location: Prague, Warsaw, Wroclaw, Krakow, or Budapest

Work Arrangement: Field-based –very frequent travel across the United Kingdom, EMEA, and beyond as capability develops

Employment: Permanent

As a Trainee Installation Specialist, you will travel to customer sites to help install and set up CribMaster intelligent storage and tool management devices, while building your technical skills through training and real-world experience. Travel is a major part of the role, and you can expect to spend around 2–3 weeks each month visiting sites and supporting installations. It is a great opportunity for someone at the start of their career who wants to see different environments, work closely with experienced colleagues, and grow in a technology-led customer-facing role.

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As the Trainee Installation Specialist, you’ll be part of our CribMaster EMEA Team. You’ll get to:

• Support the installation of CribMaster hardware, including intelligent storage cabinets, vending machines, and tool tracking units, under supervision.
• Assist with pre-project requirement gathering by helping to understand customer needs, site conditions, tools, data, processes, and solution expectations.
• Learn the fundamentals of RFID, hardware setup, and safe working practices, and support technical activities when trained and authorised.
• Assist with maintenance, checks, troubleshooting, and diagnosis, escalating issues when additional support is needed.
• Provide ad-hoc support to the Technical Support Team to broaden product knowledge, troubleshooting capability, and customer understanding.
• Help consolidate, validate, cleanse, and prepare customer data for accurate database imports.
• Support simple end-user guidance where appropriate, with more experienced team members leading customer training and handover activities.
• Work closely with the Installation Team Lead, Project Coordinator, and wider Implementation Team to understand project goals and daily priorities.
• Learn how requirements, configuration, workflows, data, and hardware design connect to build effective customer solutions.
• Maintain accurate records, status updates, and time logs, while following structured installation processes, safety guidance, and training instructions consistently.

About You:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:

• An interest in practical, hands-on work and a willingness to develop mechanical aptitude through training.
• A strong interest in technology, hardware, software, tools, systems, and how things work, with a willingness to build knowledge through structured learning and practical experience.
• The ability to follow instructions, checklists, safety guidance, and structured training materials carefully and consistently.
• Clear written and verbal English communication skills, with the confidence to ask questions and seek support when needed.
• A willingness and ability to travel very frequently, often weekly, and to support customer needs at short notice as capability develops.

The Details:

You’ll receive a great benefits plan, including:

• Competitive benefits package (different depending on the location).
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow:Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn:Have access to a wealth of learning resources, including our digital learning portal.
• Belong:Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back:Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

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