EDM/PMAC Operator and Iteration Manager
No salary listed
Mid
Manila, Metro Manila, Philippines
In Person
Growth & MarketingGrowth Marketing
About the job
Requirements
- Hands-on experience building and sending EDM campaigns, including HTML and CSS email development.
- Strong HTML and CSS skills and a solid understanding of email rendering across clients and devices.
- Proficiency with email distribution platforms and marketing automation tools.
- Ability to manage multiple campaigns and deadlines simultaneously through strong time management and organizational skills.
- Exceptional attention to detail and accuracy, particularly when proofreading multilingual content.
- Strong written and verbal English communication skills.
- A professional, methodical approach to time, costs, and deadlines.
- Ability to work under pressure and as part of a distributed, cross-functional team.
- Creative problem-solving skills and confidence proposing and advocating for ideas.
Responsibilities
- Build, maintain, and send EDM campaigns using Oracle Responsys in conjunction with the Consumer Retention Manager and Renewal Business Manager.
- Manage and operate the PMAC direct messaging platform, ensuring messages are correctly configured, tested, and deployed.
- Handle high volumes of campaign work simultaneously, prioritizing tasks according to business value and deadline urgency.
- Proofread outgoing communications for accuracy, correct localization, and production quality across all market variants.
- Coordinate with copywriters, marketing specialists, and regional managers to gather assets and approvals before sends.
- Report campaign results and delivery metrics to eCommerce, renewal, and marketing managers.
- Act as Iteration Manager within an Agile delivery team, ensuring smooth day-to-day operation of the development and marketing delivery cycle.
- Identify and communicate the resources, tools, and environments needed to deliver each iteration successfully.
- Ensure team members understand their tasks, responsibilities, and deadlines at the start of each iteration.
- Track iteration progress daily, surface blockers early, and ensure iteration commitments are met.
- Provide Agile project status reporting, including iteration burn-down, release burn-up charts, and feature progress updates.
- Work with Product Owners to define release and iteration goals using Agile inception techniques, ensuring work is well planned, structured, and estimated.
- Interface with Product Owners to clarify and prioritize backlog items on an ongoing basis.
- Meet regularly with eCommerce, renewal, and marketing managers to discuss business objectives, campaign requirements, and delivery timelines.
- Provide internal time-and-materials estimates for campaign and digital marketing work across the online business.
- Work as an integrated member of a cross-functional team including web developers, copywriters, eCommerce managers, and regional marketing specialists.
- Foster a positive team environment focused on shared goals, morale, and an enjoyable working atmosphere.
- Carry out additional duties as directed by the Director, eCommerce Operations.
Desired Qualifications
- Experience with Oracle Responsys or a comparable enterprise email platform.
- SQL skills for querying audience lists and campaign data.
- Familiarity with Agile delivery methodologies and iteration management practices.
- Experience with design and photo-editing software such as Adobe Creative Suite or equivalent.
- Understanding of eCommerce and subscription renewal business models.
- Experience working with Japan and/or Taiwan market campaigns, including understanding localization requirements, cultural nuances, and regional consumer behavior.
About the company
Trend Micro provides cybersecurity solutions for businesses of all sizes, protecting against digital threats across finance, healthcare, and government. Its products monitor networks, endpoints, and cloud environments to detect and block attacks, using threat intelligence, AI, and big data analytics to identify and respond to threats. Customers access protections through software licenses and cloud security services, with optional consulting and managed services to support ongoing defense. The company aims to help organizations reduce risk by offering a broad, data-driven security portfolio that covers on-premises, cloud, and hybrid environments.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Tokyo, Japan
Founded
1988
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Simplify's Take
What believers are saying
- Q2 2026 net sales rose 13%, while ARR reached $1.7 billion.
- Vision One added 2,900 customers, and net revenue retention hit 122%.
- Family Circle launched June 2026, expanding ScamCheck into family subscription protection.
What critics are saying
- Apex One CVE-2026-34926 was zero-day exploited in May 2026, damaging trust.
- Q2 2026 guidance cut operating income 23.2% because cloud and AI costs surged.
- Consumer ARR declined 1% in Q1 2026, weakening a legacy growth engine.
What makes Trend Micro unique
- TrendAI Vision One reached $1.3B ARR in Q2 2026, up 49% year over year.
- Trend Micro spans enterprise, consumer, and government security across 185 countries.
- Anthropic and NVIDIA partnerships deepen AI-security integration across detection, governance, and virtual patching.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Mental Health Support
- Wellness Program
- Pet Insurance
- 401(k) Company Match
- Paid Time Off
- Paid Holidays
- Tuition Assistance