I

IES Holdings

Diversified holding company operating electrical services

Data Center Technician 1

IT OperationsConfirmed live in the last 24 hours
Full-timeChandler, AZ, USA

About the Job

Requirements

  • Have at least 2 years of experience working in data centers, operations, or a related technical field.
  • Have general knowledge of server and network equipment and software support configurations.
  • Have a basic understanding of AC/DC power principles, data center power distribution, and data center best practices.
  • Work independently and maintain a high productivity rate.
  • Act as the company liaison when interfacing with customer representatives.
  • Have problem-solving and critical-thinking skills and the ability to read, write, and give oral presentations effectively.
  • Be able to work at heights, use a ladder, work in confined spaces, lift up to 50 pounds, and move up to 75 pounds.
  • Be able to stand and walk for extended periods.
  • Be able to distinguish colors, read small print, and hear and recognize audible signals such as dial tones.
  • Have communication and customer relationship skills.
  • Maintain regular attendance.
  • Have at least a high school diploma or GED equivalency.
  • Be proficient with Microsoft Office, including Word and Excel.
  • Meet the company's minimum driving standards.

Responsibilities

  • Directly support and complete scheduled data center moves, adds, and changes (MACs).
  • Install hardware, including device labeling and power and network cable connectivity.
  • Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting, and break-fix work.
  • Manage assets, conduct audits, and track daily work logs and tickets.
  • Provide smart-hands assistance for multiple customers at various sites within specified service-level agreement response times; on-call duties may apply.
  • Maintain a safe and secure operating environment in the data center and report violations to the immediate supervisor.
  • Maintain detailed documentation and records.
  • Maintain site security protocols, badging requirements, and data protection procedures.
  • Ensure media storage devices, including hard drives, thumb drives, and CD/DVDs, are logged, secured, and documented in accordance with retention practices.
  • Use working knowledge of server and network hardware and components; copper and fiber infrastructure installation and testing; data center productivity and support tools, applications, and software, including Windows, Linux, SSH, RDP, and PuTTY; and data center infrastructure management tools.
  • Coordinate equipment and material receiving, shipping, and return merchandise authorization (RMA) processing as required.
  • Provide vendor and security escorts as needed.
  • Clean raised floors, cabinet and rack exterior surfaces, work benches, and other areas regularly as needed.
  • Support standard and emergency data center operating procedures.
  • Report data center service availability, performance, and capacity utilization as required.
  • Provide daily error-log reports and inspect physical data center health, including power, cooling, and hazards.
  • Coordinate equipment installation and delivery schedules in accordance with project plans.
  • Perform on-call duties as needed.

Desired Qualifications

  • Any server, operating system, network, or data center certifications are a plus.

About the Company

IES Holdings

Diversified holding company operating electrical services

IES Holdings is a diversified holding company that provides electrical contracting and related infrastructure services through four segments: Communications, Residential, Commercial & Industrial, and Infrastructure Solutions. It coordinates a nationwide network of more than 8,000 employees across over 125 locations, delivering services from wiring homes to building electrical systems for data centers and industrial facilities. Its edge comes from scale, multi-market reach, and a history of consolidating local contractors into a national platform. Its goal is to reliably serve multiple markets by leveraging its network and pursuing growth through acquisitions and diversification.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1997

Recently Posted Jobs

Explore more opportunities at IES Holdings

See more jobs