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PCI Pharma Services

Pharmaceutical packaging and contract services

QA Specialist 1

Regulatory & Quality (Life Sciences)Confirmed live in the last 24 hours
Full-timeBedford, NH, USANo salary listedIn-person

About the Job

Requirements

  • Experience performing root cause analysis, technical writing, and working with quality-related investigations.
  • Knowledge of laboratory and production equipment and installation, operational, and performance qualification (IQ/OQ/PQ).
  • Knowledge of FDA regulations, including 21 CFR Parts 210, 211, and 820, and some experience working with international regulations such as ICH.
  • Experience using risk management tools such as FMEA, HACCP, and PHA, and familiarity with ICH Q9.
  • A minimum of 5–7 years of pharmaceutical or biotech industry experience, including 3+ years in a QA Operations role supporting late-stage clinical and/or commercial production.
  • Exceptional organizational skills and attention to detail.
  • Ability to make risk-based decisions and resolve issues with minimal guidance.
  • Interpersonal skills and the ability to communicate orally and in writing.
  • Proficiency in Microsoft Office, including Word, Excel, Access, and Visio.
  • Ability to work in a dynamic, fast-paced work environment.
  • Honesty, integrity, respect, and courtesy with colleagues.
  • Ability to work with minimal supervision and exercise independent thinking.
  • Resilience through operational and organizational change.

Responsibilities

  • Review batch documentation for release of internal and external clinical and commercial products, ensuring compliance with current Good Manufacturing Practices (cGMPs), site standard operating procedures (SOPs), and regulatory requirements. Prioritize batch record review according to business needs, maintain batch status, and communicate release needs throughout the organization.
  • Review and approve master batch records to support timely initiation of Good Practice (GxP) manufacturing activities.
  • Oversee and administer deviation, investigation, and corrective and preventive action (CAPA) programs.
  • Review and approve Manufacturing, Quality Control, and other investigations in support of batch release and Good Manufacturing Practice (GMP) compliance.
  • Provide direction for complex investigations and CAPAs.
  • Ensure timely, accurate, and complete execution and documentation of deviations and CAPAs.
  • Review, develop, and approve quality system procedures, specifications, and test methods.
  • Review and approve CAPAs to prevent recurrence of deviations.
  • Review and approve change-control documentation.
  • Track investigations and change control for timely completion, provide status reports including relevant quality metrics, and participate in the management review process.
  • Establish collaborative relationships with internal and external customers to address quality and compliance matters and issues openly and promptly.
  • Monitor, identify, and propose quality process and system improvements; lead improvement projects and communicate status to management.
  • Represent Quality Assurance on cross-functional teams, including technology transfer, process validation, and process improvement teams.
  • Coordinate change-control review meetings.
  • Monitor change-control status and facilitate the approval process.
  • Perform risk assessments in accordance with internal procedures and external guidelines.
  • Provide training on department-specific procedures and systems.
  • Interface with clients to address documentation and compliance concerns.
  • Initiate, revise, and review controlled cGMP documents, including SOPs, material specifications, investigation protocols and reports, and validation protocols and reports, as applicable.
  • Ensure site readiness for regulatory inspections.
  • Perform other duties as assigned.

Desired Qualifications

  • A Bachelor's degree in a relevant scientific discipline.
  • ASQ certification.

About the Company

PCI Pharma Services

Pharmaceutical packaging and contract services

PCI Pharma Services provides end-to-end pharmaceutical packaging and related services, including folding cartons, labels, contract packaging, clinical services, and brand protection, acting as a one-stop source for healthcare product development and commercialization. It handles packaging operations from cartons and labels to contract packaging and labeling, plus clinical packaging and brand protection, with processes built on cGMP and ISO compliance, lean manufacturing, and ongoing R&D, supported by mandatory training and strict security, hygiene, and inspections. It differentiates itself with eight decades of experience and a broad, integrated service suite under one roof, reducing risk and handoffs for clients. Its goal is to be a trusted packaging partner that delivers reliable, compliant, and scalable solutions so healthcare brands stay protected and clients can focus on their core business.

Company size
1-10
Company stage
Debt Financing
Total funding
$4B
Headquarters
Burlington, Canada
Founded
1971

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