Syms Strategic Group (SSG) is seeking a talented Senior Systems Administrator
Location: Remote
Department: Veterans Affairs (VA)
Type: Full Time
Min. Experience: Experienced
Security Clearance Level: Public Trust (MBI)
Salary Range: $85,389 - $116,975
If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

Perform high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems and server hardware
Develop solutions to routine technical problems of limited scope
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
Coordinate, direct, and perform complex software installations and upgrades to operating systems and layered software packages
Schedule installations and upgrades and maintain them in accordance with established Information Technology (IT) procedures
Continually monitor and tune multiple systems to achieve optimum performance levels
Ensure data/media recoverability by developing and implementing a schedule of system backups and database archive operations
Plan and implement the modernization of servers
Develop, implement, and promote standard operating procedures (SOPs) and schedules
Conduct hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Develop and implement new standards, policies, and procedures
Work closely with Network and System Analysts to help determine and develop the systems that will be implemented

Required Skills and Experience
A proven track record of managing and maintaining complex Amazon Web Services (AWS) environments Hands-on experience with both Windows and Linux/Unix operating systems Experience with large-scale, high-availability, and scalable cloud architecture Strong proficiency in core AWS services such as Elastic Compute Cloud (EC2), Simple Storage Service (S3), Relational Database Service (RDS), Virtual Private Cloud (VPC), Lambda, Identity and Access Management (IAM), CloudFormation, CloudWatch, and Route 53 Experience with AWS security practices and services including AWS IAM, AWS Shield, and AWS Web Application Firewall (WAF) Experience designing, deploying, and managing scalable and secure AWS cloud infrastructure Proficiency in setting up and managing AWS networking components like VPCs, subnets, security groups, and Network Access Control Lists (NACLs) Proficiency in scripting languages such as Python, Bash, PowerShell, or NodeJS for automation Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation, Terraform, or AWS Cloud Development Kit (CDK) Experience with AWS monitoring or logging tools such as CloudWatch, CloudTrail, and AWS Config Experience in performance optimization and troubleshooting AWS resources An ability to troubleshoot and optimize AWS instances and services for performance A strong understanding of AWS security best practices and compliance frameworks (e.g., Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and System and Organization Controls 2 (SOC 2)) Experience implementing encryption, key management, and data protection mechanisms within AWS Experience with AWS database services such as Amazon RDS, DynamoDB, Aurora, and Redshift Familiarity with CI/CD tools and practices (e.g., AWS CodePipeline, AWS CodeBuild, and AWS CodePipeline) Experience with containerization and orchestration tools like Docker, Kubernetes, Elastic Container Service (ECS), and Elastic Kubernetes Service (EKS) Strong analytical and problem-solving abilities to troubleshoot complex cloud-related issues Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders Skilled in prioritizing tasks, managing time effectively, and meeting deadlines Strong attention to detail to ensure system stability, security, and data integrity Capability to mentor and provide technical guidance to junior administrators and IT staff An ability to lead technical projects and collaborate with cross-functional teams A willingness to be on-call for emergency support and maintenance when required Strong documentation skills for creating and maintaining system configurations, processes, and procedures An ability to manage and contribute to multiple projects simultaneously, ensuring timely completion and quality results A commitment to staying current with emerging AWS technologies and industry trends
Professional Certifications	None required, but the following certifications are preferred: AWS Certified SysOps Administrator AWS Certified Solutions Architect AWS Certified DevOps Engineer Edifecs certification
Years of Professional Experience	8+ years of professional experience 8+ years of experience in system administration, with a focus on cloud infrastructure
Desired experience	Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions: X.12 medical claims (837, 834, 835, 277, etc) 270/271 and 278 transactions 999 transactions Knowledge of HIPAA compliance requirements in cloud data architecture Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations Experience with Edifecs
Formal Education	Bachelor’s degree in Computer Science, IT, Systems Engineering, or a related field
Citizenship Requirement	U.S. Citizenship required for this specific opportunity
Security Clearance Requirements	Must possess or qualify for a Public Trust (MBI)
CRITICAL NOTES:	SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. This is a W-2 position All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

About the company

Syms Strategic Group builds and supports information systems for public agencies and commercial organizations, alongside advice on running complex programs. Its technical teams develop custom applications, move systems to cloud platforms and maintain the databases behind day-to-day services. The firm also helps clients plan budgets, improve processes and organize records, connecting technology work with the administrative tasks needed to keep programs operating. Revenue comes from contracted technical and management services, including ongoing support and improvement of client systems. Founded in 2016, Syms Strategic Group is headquartered in Ashburn, Virginia.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Ashburn, VA

Founded

2016

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Simplify's Take

What believers are saying

Employee training is advertised: SSG's careers page lists continuous training opportunities.
Client exposure is explicit: the senior process analyst ad includes interviews, workshops and presentations.
Pay is visible for one role: SSG's cloud principal ad lists a $109,623-$126,790 salary range.

What critics are saying

Cloud engineers face on-call demands: the principal role includes emergency maintenance and support.
Remote hiring excludes eight states: the Edifecs operations lead ad lists geographic restrictions.
Security screening limits eligibility: the solutions architect posting requires U.S. citizenship and Public Trust eligibility.

What makes Syms Strategic Group, LLC (SSG) unique

Veteran ownership is verified: SSG identifies as an SBA-verified, service-disabled veteran-owned small business.
Maryland has a buying route: SSG lists a subcontractor place on the state's START 2024 technology agreement.
Finance work extends beyond development: SSG's Veterans Health Administration portfolio includes product delivery, operations and security compliance.

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Syms Strategic Group, LLC (SSG)

Senior Systems Administrator