eClerx

Data analytics and BPM outsourcing services

Associate Process Manager

Financial Crime & AMLConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Strong communication skills, including the ability to listen, comprehend information, and share it with key stakeholders while highlighting improvement opportunities and concerns.
Ability to work collaboratively with teams to execute tasks within defined timeframes while maintaining quality standards and service levels.
Strong business understanding of the finance industry, especially KYC lifecycle, anti-money laundering, due diligence, periodic refresh, KYC review, and remediation.
Knowledge of ultimate beneficiary ownership, source of fund or income, politically exposed person reviews, negative alert review, and sanctioned countries.
Ability to interpret data and derive information from it, multitask, and solve problems creatively.
Strong capabilities in PowerPoint, Microsoft Word, and Microsoft Excel.
Experience handling a team of at least 10 members and 3 to 5 years of experience with knowledge of KYC, anti-money laundering, and due diligence.
Ability to understand, manage, and calculate risks.
Strong logical and quantitative abilities.
Graduation in BCom, BBA, BBM, or BCA, or post-graduation in MCom, MBA, or PGDM.

Responsibilities

Work with clients to understand long-term strategic and mid-term business goals.
Understand and implement the KYC lifecycle, and lead and manage the end-to-end KYC process, including basics, KYC review, periodic refresh, and remediation.
Independently handle clients and client calls and establish a valued partner relationship.
Escalate issues to clients and internal managers promptly to prevent client escalation.
Build domain expertise and lead from the front.
Share process knowledge and best practices within teams to support knowledge management.

Desired Qualifications

Take proactive action and assume responsibility beyond the assigned work area.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Specialism – KYC, AML, Due Diligence

APM Roles & responsibilities:

Specialism - KYC, AML, Due Diligence

As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation.
The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation.
He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries.
He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving.
He/She should have strong capabilities in PowerPoint, MS Word and MS Excel.
Independently handle clients and client calls– establish self as a valued partner
Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
Build domain expertise and lead from the front.
Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Functional & Technical Skills:

Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence.
Should be able to understand, manage and calculate risks.
Should be good with logical and quantitative abilities.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size: 10,001+
Company stage: IPO
Headquarters: Mumbai, India
Founded: 2000

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