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Wells Fargo

Diversified financial services: banking, lending, investments

Personal Banker

Full-TimePosted on 10/20/2026Deadline 11/1/26
No salary listed
Junior
Denton, TX, USA
In Person
Finance & BankingRetail & Commercial Banking
No H1B Sponsorship

About the job

Requirements
  • At least 6 months of customer-interaction experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at employment; Wells Fargo initiates the registration process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background; a credit report may be reviewed and additional ongoing screening may apply.
  • This position is not eligible for visa sponsorship.
Responsibilities
  • Build customer relationships through proactive conversations that support financial well-being and deepen engagement.
  • Lead discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
  • Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals.
  • Support everyday banking needs, including new account openings, service requests, and credit applications.
  • Handle cash and perform teller-line activities, processing transactions accurately while maintaining compliance and operational standards.
  • Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
  • Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
  • Collaborate with branch teammates to coordinate handoffs to licensed bankers or specialists and connect customers with appropriate expertise.
  • Flex between cash handling and customer banking activities to support branch operations, with an emphasis on account openings and ongoing account support.
  • Follow applicable risk programs, Wells Fargo policies and procedures, risk and compliance obligations, and escalate and remediate issues in a timely and effective manner.
Desired Qualifications
  • Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
  • Comfort with digital tools and technology, with the ability to learn new systems quickly and guide customers in adopting capabilities that enhance their banking experience.
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
  • Ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
  • Ability to follow policies and regulations while identifying and escalating risk concerns.

About the company

Wells Fargo offers a broad range of banking, mortgage, investing, credit card, and wealth and commercial services in the United States. Its products work through a network of branches, ATMs, and digital platforms, combining everyday banking with lending, investment products, and advisory services. The company differentiates itself with a large nationwide branch presence, a wide mix of financial services under one roof, and a focus on secure, user-friendly technology. Its goal is to help customers manage, protect, and grow their money by providing trusted, accessible financial solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

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Simplify's Take

What believers are saying

  • July 2026 second-quarter revenue rose 9% to $22.6 billion, beating estimates.
  • July 2026 investment banking fees jumped 35% to $939 million, showing capital-markets momentum.
  • 2026 card accounts grew 20% and commercial loans 12%, expanding fee and interest income.

What critics are saying

  • January 2026 severance costs hit $612 million after 5,600 layoffs, signaling ongoing restructuring.
  • CFPB’s 2022 $3.7 billion order keeps auto, mortgage, and deposit misconduct damage alive.
  • One OCC AML enforcement action remains; another control failure triggers fresh penalties and leadership scrutiny.

What makes Wells Fargo unique

  • June 2025 Fed lifted Wells Fargo’s $1.95 trillion asset cap, restoring balance-sheet growth.
  • May 2026 Advisor Gateway gave 200-plus tools and BlackRock Aladdin analytics to wealth advisors.
  • Wells Fargo still owns a top-tier U.S. branch franchise and $2.2 trillion wealth platform.

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Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Sick Leave
  • Parental Leave
  • Disability Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Commuter Benefits
  • Adoption Assistance

Company News

Kalkine
Oct 15th, 2026
Shoe Station extends $100M credit facility to 2031, lifts payout basket to $40M

Shoe Station Group (NASDAQ:SHOE) has extended the maturity of its $100 million revolving credit facility to October 15, 2031. The company disclosed the amendment in a Form 8-K filing on October 15, 2026. Wells Fargo Bank, National Association is the administrative agent. Revolving loans will bear interest at either a Base Rate plus 0.00% to 1.00%, or Adjusted Term SOFR plus 1.00% to 2.00%, depending on the company's leverage ratio. The amendment removes a 0.10% credit spread adjustment from the SOFR definition. The annual restricted-payment basket rises to $40 million. The company may also take on up to $35 million of debt secured by property for its corporate headquarters, and may carry out certain sale-leasebacks involving real property in Evansville, Indiana.

Associated Press
Oct 15th, 2026
Wells Fargo hires BBVA's Cayetano Gea-Carrasco as head of AI and data for consumer banking

Wells Fargo has hired Cayetano Gea-Carrasco as head of AI and data for Consumer Banking and Lending. He will be based in San Francisco and report to Saul Van Beurden, head of Enterprise AI and co-chief executive officer of the unit. Gea-Carrasco will oversee the full lifecycle of AI use cases, simplify the data environment, and speed up responsible AI delivery. He will also work with the Enterprise AI team to scale solutions across the bank. He joins from BBVA, where he led enterprise AI transformation and its global data and analytics organisation. He previously spent 15 years at Moody's. "Cayetano understands how strong data and disciplined execution turn AI into better customer experiences," said Van Beurden.

CNBC
Oct 14th, 2026
Cramer: bank stocks fell despite strong earnings, but he sees buying chances in Wells Fargo and Goldman

All six major US bank stocks fell after third-quarter earnings, even as several banks posted strong results. CNBC's Jim Cramer said investors are worried about persistent inflation, rising interest rates, and shaky capital markets. Citigroup revenue grew 8%, its best third quarter in a decade, yet shares dropped 5.6%. Goldman Sachs beat estimates, with investment banking fees up 21%, but its stock finished lower. Bank of America missed expectations and faced a $1.2 billion regulatory penalty; shares fell roughly 5%. Cramer sees buying opportunities. His Charitable Trust upgraded Wells Fargo and Goldman Sachs to buy-equivalent ratings.

Yahoo Finance
Oct 14th, 2026
Big banks' Q3 dealmaking fees hit $8.47B, up 15%, but deals "delayed rather than canceled

Four of Wall Street's biggest banks reported third quarter dealmaking fees of $8.47 billion, up 15% from a year earlier but down 7.5% from a banner second quarter. Goldman Sachs, JPMorgan Chase, Citigroup, and Wells Fargo said activity remains strong despite market volatility and higher borrowing costs. JPMorgan chief financial officer Jeremy Barnum said deals were "delayed rather than canceled" after a slowdown in late September, when volatility widened the gap between what buyers and sellers would accept. Goldman's fees rose 22% to $3.2 billion, led by record M&A advisory revenue. Wells Fargo's rose to $894 million, and Citigroup's rose 9% to $1.35 billion. Goldman chief executive officer David Solomon said some companies postponed initial public offerings (IPOs) in September rather than accept valuations 10% to 15% lower.

Yahoo Finance
Oct 13th, 2026
JPMorgan misses forecasts despite $15.3B profit as big US banks warn on rates and inflation

Four of the biggest US banks reported higher third-quarter profits on Tuesday, but warned that higher interest rates and inflation could hurt consumers and the economy. JPMorgan Chase, the largest US bank by assets, earned $15.3 billion, or $5.57 a share, up from $14.4 billion a year earlier. It missed analyst forecasts of $5.93 a share, its first miss in nearly three years. Goldman Sachs posted a profit of $5.29 billion, up from $4.1 billion, as equities revenue jumped 72%. Wells Fargo earned $5.95 billion and beat forecasts, while Citigroup's profit rose 40%. JPMorgan chief executive officer Jamie Dimon cited "large fiscal deficits, sticky inflation, elevated asset prices, rising interest rates and geopolitical conditions.