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Heritage Federal Credit Union

Member-focused financial cooperative offering banking services

Teller

Part-Time
$17.80/hr
Entry
Henderson, KY, USA
In PersonRotating Saturday shifts may be at other open locations.
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • Ability to assist other branches locally.
  • High school diploma or GED.
  • Experience in sales.
  • Excellent customer service.
  • Solid communication skills.
  • Availability on Mondays, Thursdays, and Fridays from 7:30 a.m. to 4:30 p.m., and rotating Saturdays from 8:30 a.m. to 12:30 p.m.
Responsibilities
  • Sincerely greet each member in the branch.
  • Educate members in the use of interactive teller machines (ITMs) for transactional needs.
  • Answer questions about Heritage products and services.
  • Produce quality referrals to Senior and Relationship Bankers.
  • Assist members with technical services, account maintenance, and opening shares and accounts.
  • Maintain knowledge of credit union products and services.
  • Cross-sell products and services.
  • Fill in at other locations as needed.
  • Perform other duties as required.

About the company

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Heritage Federal Credit Union

View

Heritage Federal Credit Union is a community-focused financial cooperative that provides personal and business banking services to its members in Southern Indiana, Kentucky, and Illinois. Its offerings include standard banking products such as savings and checking accounts, loans, mortgages, and business services, accessed through branches, online, and mobile platforms. As a member-owned nonprofit institution, it differentiates itself by prioritizing member needs, strong community involvement, and regional growth, guided by core values like integrity, adaptability, connection, and innovation. The company aims to improve lives and simplify banking while supporting financial empowerment and giving back—evidenced by its support for over 120 nonprofits in 2024.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Newburgh, Indiana

Founded

N/A

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Simplify's Take

What believers are saying

  • The May 1, 2026 charter change opens Passaic and Putnam counties for new membership.
  • Forty-plus branch and digital self-service footprint supports cross-sell and retention across Indiana and neighboring markets.
  • 2026 marketing awards and workplace recognition strengthen recruiting, morale, and local brand credibility.

What critics are saying

  • March 6, 2026 approved a $635,000 overdraft-fee settlement, exposing pricing and disclosure weaknesses.
  • A 2024 cyberattack settlement at Parks Heritage shows fintech peers face costly data-security failures.
  • Federal charter expansion and Elberfeld integration increase execution risk; missteps could erode member trust and scale.

What makes Heritage Federal Credit Union unique

  • May 1, 2026 federal charter expands Heritage Financial Credit Union into NY, NJ, and PA counties.
  • Heritage won a 2026 Best Credit Unions to Work For award from American Banker.
  • Heritage offers 0% balance transfers and 5.00% checking APY, drawing member deposits.

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Benefits

  • Flexible Work Hours