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Sally’s Apizza

Pizzeria specializing in New Haven apizza

General Manager

Food & Beverage Operations ManagementUpdated on Nov 12
Full-timeStamford, CT, USA$90k /yr

About the Job

Requirements

  • Previous management experience is required, including at least five years of success as a leader in restaurant operations.
  • Experience in a high-volume restaurant setting and a background in best-in-class restaurant operations are required.
  • Must understand hospitality and be willing to perform hands-on work in culinary operations.
  • Must be able to work on their feet for 8–10 hours per day, and up to 10 hours at a time, and lift at least 50 pounds.
  • Must be available to work any day of the week, including opening, closing, holidays other than Thanksgiving and Christmas, and day, evening, and weekend shifts.
  • Must have basic Microsoft Office skills and strong computer skills.
  • Must be able to perform theoretical food, purchasing, and labor costing.
  • Must have strong financial acumen, command of profit-and-loss analysis, and the ability to interpret reports.
  • Must be ServeSafe Certified.
  • Must be able to travel within and outside the region 50% of the time.
  • Must demonstrate attention to detail, financial awareness, functional expertise, organizational awareness, effective oral communication, and integrity.
  • Pre-employment background check, drug screen, and references are required.

Responsibilities

  • Understand and embody the company culture and the historical evolution of the brand.
  • Mentor, teach, and train managers and hourly staff to perform at a high level, exceed expectations, and build employee relationships that foster loyalty and teamwork.
  • Manage all aspects of restaurant operations, including food and beverage execution, quality control, service, cost control, labor, and profitability.
  • Meet budgeted goals for projected revenue, cost of goods, labor, and other operating expenses.
  • Conduct weekly profit-and-loss analysis, inventory management, ordering, and production planning.
  • Manage the weekly labor cycle by producing revenue projections, staffing matrices, staff schedules, and theoretical-versus-actual labor analyses.
  • Maintain and manage the in-house customer relationship management platform to support customer relations visibility, guest satisfaction, retention, and recovery.
  • Work with the Manager of Training to educate and train team members on the company curriculum, procedures, and policies.
  • Maintain the restaurant's appearance, cleanliness, and upkeep in line with budgeted targets.
  • Ensure food and beverage preparation areas and employees comply with public health, sanitation, and safety standards.
  • Enforce company handbook policies and standards.
  • Develop and maintain relationships with food and beverage vendors, leverage purchasing power, and ensure negotiated prices and terms are achieved.

Desired Qualifications

  • Basic Spanish is preferred but not required.
  • Experience with Brink and 7Shifts point-of-sale systems is preferred.

About the Company

Sally’s Apizza

Pizzeria specializing in New Haven apizza

Sally’s Apizza serves traditional New Haven-style pizza. It makes hand-crafted pies with distinctive tomato sauce, a chewy yet crispy crust, and an oven-kissed char, baked in custom-designed ovens according to the original family recipes. The product works by baking dough that’s shaped by skilled bakers in ovens designed to achieve a specific balance of crust texture and charring, then topping with its signature sauce and toppings. The company differentiates itself from competitors by staying true to authentic New Haven apizza techniques and recipes while expanding to new locations across the United States, emphasizing a handcrafted process over mass production and using uniquely designed ovens to reproduce a consistent, classic bake. The goal is to grow the brand with more open locations across the USA while preserving the original methods and flavor that define Sally’s Apizza."}்```Oops```````? Wait ensure valid JSON. I included stray characters. Let's redo. We'll provide clean.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
New Haven, CT
Founded
1938

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