Repair Shop Manager

The Repair Shop Manager is responsible for the overall leadership, performance and strategic development of the workshop operations. This role oversees daily execution while driving long-term improvements in safety, quality, delivery, cost and workforce capability. The Senior Workshop Manager leads workshop & maintenance supervisors, technical teams and workshop staff, to ensure efficient, compliant, and profitable operations aligned with company objectives.

Responsibilities / Tasks

• Supervise and coordinate the activities of the workshop technicians.
• Allocate tasks and monitor progress to ensure timely completion of repairs.
• Monitor staff performance, provide feedback and conduct performance evaluations.
• Participate in hiring, onboarding and disciplinary processes in coordination with HR and senior management.
• Provide Leadership and direction for all workshop operations, ensuring work is completed safely, on time, within budget and to quality standards.
• Oversee workload planning, capacity management, and resource allocation.
• Ensure effective coordination between workshop and adjacent departments, such as logistics, engineering, supply chain, sales and service.
• Act as the escalation point for critical operational, quality, or customer issues. Act as the Safety Officer of the company, which includes decision taking on safety relevant repair aspects within the workshop.
• Set clear performance expectations and conduct regular performance reviews. Drive workforce planning, hiring, training, and succession planning. Ensure compliance with all health, safety, environmental, and regulatory requirements.
• Promote best practices in safety and risk management. Develop and implement process improvements to increase efficiency, reduce waste and improve throughput.
• Establish and track KPIs related to productivity, quality, cost, delivery and safety.

Your Profile / Qualifications

• Technical or engineering -related education.
• 8-15+ years of experience in workshop, manufacturing or repair operations.
• 5+ years in leadership or management role.
• Experience with ERP/MRP systems and performance reporting.

Education and Experience:

• Diploma or certificate in Mechanical Engineering or a related technical field.
• Preferred: Bachelor’s degree in Engineering, Industrial technology or a related discipline.
• Preferred: Certifications or formal training in rotating centrifugal equipment diagnostics, balancing procedures & non-destructive testing processes.
• 8-15+ years in industrial repair, manufacturing, or service operations.
• Significant portion of experience must be in Industrial centrifuges or comparable high-speed rotating equipment (turbines, compressors, pumps).
• Strong hands on understanding of disassembly, inspection, repair and assembly of industrial centrifuges. Dynamic balancing of rotating assemblies. Tolerances, fits and critical clearances. Materials, coating and surface treatments used in centrifuge components.
• 5+ years in a supervisory or management role with proven experience in leading senior technicians and specialists, managing/ mentoring supervisors, workforce planning and skills development, handling performance issues and escalations.
• Proven experience in managing managers or supervisors.
• Strong technical and operational understanding of workshop environments.
• Proven leadership and people-development skills.
• Excellent planning, organizational, and problem-solving abilities
• Strong communication skills with shop-floor teams and senior management

Did we spark your interest?
Then please click apply above to access our guided application process.