Admitting Worker - Case Management

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary:

Working under the direction of the RN Case Manager, the Discharge Planner completes referrals for post-acute services for patients and assists with tasks that do not require a clinical license or degree. The Discharge Planner’s responsibilities include the following activities:

a) arrange post-discharge services b) create and follow up on electronic referrals using the Case Management system, c) review patient choice letters with patients/families for required signatures, d) provide follow up Important Message to Medicare patients prior to discharge, e) communicate with patients, families and other members of the care team, f) complete tasks assigned by Case Manager, g) make copies, send faxes and complete phone calls, h) complete process reviews or audits as requested, and i) other duties as assigned. 

What It Takes to be Successful

Required Qualifications:

• Education: High school diploma or equivalent.

• Required skills and abilities: Word processing skills necessary.

• Knowledge of medical terminology.

• Excellent communication skills, both verbal and written.

• Maintains confidentiality, tact and diplomacy. 

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• UR/UM process within hospital, insurance company or medical office environment, hospital. Admitting process experience or SNF admitting process.
• Knowledge of University and Medical Center organizations, policies, procedures and forms

Physical, Mental, & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

• Walking - 17% of time
• Standing - 17% of time
• Sitting - 66% of time

Agility

• Wrist Deviation (Side to Side) - Frequently
• Hand/Wrist Repetitions (Up and Down) - Frequently
• Reaching - Occasionally
• Twisting - Occasionally
• Bending - Occasionally
• Squatting/Kneeling - Occasionally
• Crawling/Climbing – N/A

Strength

• Lifts and Carries up to 10 lbs – Occasionally
• Lifts and Carries 11–24 lbs – N/A
• Lifts and Carries 25–34 lbs – N/A
• Lifts and Carries 35–50 lbs – N/A
• Lifts and Carries over 50 lbs – N/A
• Lifts Overhead up to 10 lbs – N/A
• Lifts Overhead 11–24 lbs – N/A
• Lifts Overhead 25–34 lbs – N/A
• Lifts Overhead 35–50 lbs – N/A
• Lifts Overhead over 50 lbs - N/A
• Pushing - 10 pounds - Occasionally

Dexterity

• Gross Motor, Light–Moderate Strength - Occasionally
• Gross Motor, Moderate–Heavy Strength – N/A
• Fine Motor, Light–Moderate Strength – N/A
• Fine Motor, Moderate–Heavy Strength – N/A

Sensory

• Hearing - Frequently
• Close Eye Work (Small Figures) - Frequently
• Minimal Color Discrimination - Frequently
• Normal Color Discrimination - Frequently
• Depth Perception, Distance Vision, and Ability to Focus - Constantly

Working Conditions

• Temperature Greater than 95°F – N/A
• Step Stool Usage – N/A
• Ladder Usage – N/A
• Hydraulic Lift Usage - N/A
• Hazardous Exposure (Chemical, Latex, Infectious, etc.) – N/A
• Non-Ionizing Radiation (Welding Flash, Microwaves, Sun, etc.) – N/A
• Ionizing Radiation (X-ray, Radioactive Isotopes) – N/A
• Noise (Loud/Repetitive, less than 85 dB per OSHA Standard) – N/A
• Driving - N/A
• Other - N/A

Safety Equipment

Personal Protective Equipment (Respiratory Mask) - Occasionally

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization