Billing Assistant
About the job
- College-level courses and a minimum of 3–5 years of relevant work experience, or an equivalent combination of training and relevant work experience.
- Proven experience in commercial and Medicaid billing or coding in a healthcare setting.
- Working knowledge of medical terminology.
- Ability to multitask and prioritize.
- Communication, interpersonal, and computer skills.
- Ability to develop and maintain effective working relationships with staff and patients.
- Detail orientation and a high level of accuracy when reviewing charge batch submissions, analyzing and correcting coding denials, and preparing and presenting analyses.
- Ability to remain up to date with industry requirements.
- Proficiency in Microsoft Office.
- Adhere to company policies and procedures.
- Meet assigned deadlines and goals.
- Follow strict legal and ethical billing procedures.
- Ensure timely and accurate collection, preparation, and verification of billing information submitted in the electronic medical record billing system.
- Review billing collection and denial reports and recommend changes for corrected claims.
- Serve as a liaison to payors and patients for questions, data requests, and other inquiries.
- Review charge entries daily for complete Current Procedural Terminology codes, International Classification of Diseases, Tenth Revision codes, and other required billing information.
- Compare coding to notes and documentation, communicate with providers to clarify errors, correct coding, and prepare appeals and reconsideration requests.
- Appeal complex denials by reviewing payer policies, coding, contracts, and medical records, and use subject matter experts as needed.
- Analyze and audit notes and ensure appropriate codes are charged to maintain billing compliance and prevent denials.
- Identify denial trends and train practice staff to avoid future denials, emphasizing accurate charge capture and appropriate authorization review.
About the company
Holding Hands operates as an outpatient community clinic serving infants, children, teens, and adults with developmental and mental health needs in Los Angeles, Burbank, Calabasas, and Whittier. Its approach centers on each client’s strengths and unique profile, with an intervention plan tailored to individual differences. The clinical team not only works with the client but also educates, empowers, and supports the entire family unit, offering counseling for individuals, couples, and families. The service model relies on a client- and family-centered process that uses a collaborative relationship to promote growth and development. Compared with peers, Holding Hands combines a long-standing, community-focused presence with a broad age range and a strong emphasis on family education and involvement. The company’s goal is to help each person reach their potential by providing guidance and supportive hands-on care so they can grow, learn, and develop with someone believing in them.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Burbank, California
Founded
2003
Get referred to Holding Hands
See people who can refer or advise you
Simplify's Take
What believers are saying
- Website updates from August 2026 show active expansion and maintained location pages.
- August 2026 job postings for behavior technicians signal continued demand for clinicians.
- Whittier and Pasadena hours extend into evenings and Saturdays, capturing working families.
What critics are saying
- A July 2024 Los Angeles labor suit accuses Holding Hands of wage and break violations.
- Yelp reviewers reported canceled sessions, pointing to operational inconsistency and churn.
- Heavy dependence on ABA reimbursement and technician staffing makes a single clinic closure fatal.
What makes Holding Hands unique
- Seven Los Angeles County clinics, including Whittier, create dense local referral coverage.
- Holding Hands combines ABA therapy, counseling, and diagnostics for children through adults.
- Family-unit coaching distinguishes its model from child-only autism centers.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- 401(k) Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Work Hours
- Remote Work Options
- Hybrid Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays