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General Dynamics Information Technology

Builds and runs technology for government agencies

Site Lead

Equipment MaintenanceConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • At least 8 years of relevant experience.
  • Experience leading multi-discipline personnel and coordinating day-to-day site operations, maintenance priorities, and mission support requirements.
  • Demonstrated experience coordinating with Government personnel, program leadership, technicians, engineers, vendors, and higher-tier support, and communicating site status.
  • Strong knowledge of antenna/radio frequency systems, signal paths, communications equipment, ground terminal interfaces, test equipment, and preventive and corrective maintenance.
  • Demonstrated experience performing advanced fault isolation, failure analysis, root-cause analysis, and resolution of complex or recurring equipment and system problems.
  • Experience performing non-routine maintenance, equipment modifications, installation, integration, checkout, testing, verification, and restoration activities.
  • Experience with configuration management, technical baseline control, approved configuration changes, maintenance and configuration documentation, and updating technical procedures and troubleshooting guidance.
  • Ability to analyze equipment condition, maintenance history, performance information, and recurring failures to identify technical trends, sustainment risks, and appropriate corrective and escalation actions.
  • Experience supporting Tier 2 escalation and coordinating complex technical resolution with technicians, engineers, software and information technology personnel, network administrators, vendors, and Tier 4 support providers.
  • Ability to provide technical guidance to less experienced personnel.
  • Experience supporting 8x5 operational environments.
  • Bachelor of Arts or Bachelor of Science, or equivalent technical education, training, or expertise.
  • Must be a U.S. citizen.
  • Must currently possess or be able to obtain Top Secret/Sensitive Compartmented Information clearance with polygraph.
  • Must work full time onsite at a government facility.

Responsibilities

  • Oversee successful day-to-day operations at an overseas site, including implementing procedures and controls, planning and directing program execution, and monitoring and reporting progress.
  • Ensure the quality and efficiency of daily operations, deliverables, and customer support for technical issues and business processes.
  • Direct program execution of technical requirements, including performing Tier 3 ground terminal and information technology engineering tasks.
  • Perform Tier 3 sustainment of ground terminal antennas, including root-cause analysis, fixes, and documentation updates.
  • Perform Tier 3 sustainment for ground terminals requiring Tier 3 support.
  • Develop, test, verify, and distribute configuration changes to the ground terminal operational baseline.
  • Coordinate and obtain client approval for the timeline to insert changes into the ground terminal operational system baseline.
  • Maintain and update B-level and C-level system specifications, intra-group Interface Control Documents, and other ground terminal baseline system documentation for which the contractor is the Tier 3 sustainment support provider.
  • Replenish ground terminal antenna spares for items not covered within the Control and Status Subsystem or equivalent subsystem.
  • Support maintenance of ground terminal antenna configuration items for which the contractor is the Tier 3 or Tier 4 sustainment support provider.
  • Identify obsolete ground terminal antenna equipment and recommend suitable replacements to the Government.
  • Replace failed ground terminal antenna hardware and return repaired items to Tier 2.
  • Perform ground terminal antenna calibrations and analyses outside the scope of Tier 2 functions defined in applicable site procedures.
  • Maintain documentation of ground terminal antenna calibrations.
  • Report ground terminal antenna calibration results, including performance degradation and missing data.
  • Perform long-term ground terminal antenna analyses in support of operations and development programs.
  • Identify, prioritize, and justify ground terminal antenna parts and materials procurement requirements for Government review and approval.
  • Coordinate with the Government and obtain approval before purchasing ground terminal antenna parts and materials.
  • When applicable to the mission, escalate issues to vendors providing Tier 4-equivalent services as needed to maintain ground terminal antennas.
  • Augment Tier 2 sustainment support for ground terminal software and hardware anomaly resolution and failure analysis.
  • Maintain continuity-of-operations readiness for ground terminal operations and provide input to systems engineering and systems integration activities related to ground terminal operations and sustainment.
  • Participate in special metrology projects as required.

Desired Qualifications

  • Experience managing programs of similar scope and complexity.
  • Experience interacting daily with Aurora, Colorado, and other overseas sites.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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