Order Fulfillment Technician 1

Job Details

Job Title: Order Fulfillment Technician 
Compensation: $19.50/hr. 
Department: Shipping  
Reports To: Shipping Supervisor  
FLSA Status: Non-Exempt 
Location: Liberty facility 
Work Arrangement: On-site 
Shift / Schedule: 1st Shift 
Travel Requirements: No regular travel required 
Employment Type: Full-time

Role Overview / Purpose and Scope

The Order Fulfillment Technician is responsible for safely and efficiently building pallets, staging product, and loading outgoing trucks according to standard work instructions. This role supports accurate customer shipments by reading labels and order paperwork, placing product in the proper load and stop sequence, operating material handling equipment, maintaining shipping documentation, and helping keep cooler and dock areas clean, organized, and productive.

Key Responsibilities

• Read labels, order sheets, and shipping paperwork to identify items and build accurate customer orders.

• Build pallets in the proper load and stop sequence while following standard work instructions and shipping requirements.

• Operate and understand inventory scanners to support accurate tracking, picking, staging, and shipment of product.

• Use an electric pallet jack and other material handling equipment safely to move product to shipping locations, delivery platforms, coolers, and dock areas.

• Pick customer orders efficiently, ensuring the correct product type and quantity are transported to the appropriate area.

• Load outgoing trucks with strict attention to order accuracy and compliance with shipper and receiver documentation.

• Complete, maintain, and follow all relevant shipping documentation and shipping instructions as required.

• Assemble, carry, transport, stencil, tag, mark, repack, or weigh orders as required for shipment.

• Report quality variances, product order issues, and discrepancies immediately to the appropriate supervisor or lead.

• Maintain inventory product rotation using First In/First Out practices and properly stage and track products in the coolers.

• Maintain a clean, neat, and orderly work area, including coolers and dock areas.

• Communicate verbally with supervisors, leads, and associates regarding order status, discrepancies, safety, and operational needs.

• Work overtime as needed and perform other job duties as assigned by a Supervisor or Lead.

Benefits: Farmer Focus offers a competitive total rewards package designed to support team members’ health, financial well-being, and professional growth. Available offerings may include weekly payroll, paid time off and sick leave,  semi-subsidized medical coverage, dental and vision plan options, a 401(k) plan with company match, education reimbursement opportunities, employee assistance programs (EAP), and internal learning, development, and career growth programs.

All benefits, programs, and offerings are subject to eligibility requirements, plan terms, and company policies, and may be changed, amended, or discontinued by Farmer Focus at any time.

Qualifications

• Ability to read, write, and understand English and accurately identify items on paperwork, labels, and order documentation.

• Ability to operate and understand inventory scanners used for order fulfillment, staging, and shipment tracking.

• Ability to be trained to safely operate an electric pallet jack and other material handling equipment used in the role.

• Strong attention to detail and commitment to order accuracy when picking, staging, documenting, and loading outgoing trucks.

• Ability to follow standard work instructions, shipping instructions, safety expectations, and established documentation procedures.

• Ability to communicate verbally with supervisors, leads, and associates regarding order issues, discrepancies, and work needs.

• Ability to occasionally lift up to 50 pounds and perform frequent standing, walking, bending, twisting, squatting, reaching, and grasping as product is moved.

• Must be able to perform the essential functions of the role with or without reasonable accommodation.

New team members must be able to pass a drug and alcohol post-offer prior to the start of their employment. Must be authorized to work in the United States. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of their third day of work. 

Work Environment, Physical Demands, and Travel

This position works on-site in shipping, cooler, and dock areas and requires work in a damp and cold environment. The role requires constant standing, walking, bending, twisting, squatting, reaching, and grasping as product is moved. Team members must be able to occasionally lift up to 50 pounds, operate or be trained to operate an electric pallet jack safely, use material handling equipment, maintain clean and orderly work areas, and work overtime as needed. No regular travel is expected for this role.

This position does not have an application deadline. Farmer Focus will recruit until the role is filled. 

Recruiter and Agency Disclaimer

Unsolicited resumes or candidate profiles submitted by staffing agencies, recruiters, or search firms to any Farmer Focus employee without a current written agreement and an active, role-specific request from the Recruiting team will be considered the property of Farmer Focus. Farmer Focus will not pay a fee for any placement resulting from the receipt of an unsolicited resume or candidate profile.

All external recruiters and agency partners supporting Farmer Focus searches must comply with applicable federal, state, and local employment laws, including compensation transparency requirements and restrictions on seeking salary history where applicable.

About Farmer Focus

Farmer Focus exists to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is grounded in servant leadership and guided by our CARES values: Community, Accountability, Respect, Excellence, and Stewardship. Our top priorities are people, safety, and quality. At Farmer Focus, our vision is to disrupt the status quo by creating bold opportunities for people who demand more and deserve better. 

EOE, including disability/vets