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Altice USA

Cable, fiber, and broadband provider

SOC Incident Commander

Security Operations & Incident ResponseUpdated on Nov 14
Full-timeBethpage, NY, USA$83.5k - $137.2k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science or a related field is required.
  • Advanced certifications such as CISSP or incident-response/forensics GIAC certifications (GCIH, GCFA, GCFE, GNFA) are preferred.
  • At least five years of experience in Information Technology is required.
  • At least three years of direct IT Security experience in Cyber Security operations and Incident Response is required.
  • Experience performing event and log analysis using one or more of the following: Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data Loss Prevention tools, and other security tools used in large enterprise network environments, along with experience working with Security.
  • Ability to communicate complex information, concepts, or ideas confidently and in a well-organized manner through verbal, written, and/or visual means.
  • Solid working knowledge of networking technology and tools, firewalls, proxies, IDS/IPS, encryption, SIEM, and EDR.
  • Experience writing scripts, tools, or methodologies to enhance the investigative process.
  • Working knowledge of the MITRE ATT&CK framework and the NIST incident response lifecycle (NIST SP 800-61).
  • Hands-on experience with industry-standard forensic toolsets and cloud forensics across major cloud and productivity platforms.
  • Familiarity with AI tools and an AI First mindset.

Responsibilities

  • Serve as incident commander for mid-tier and major incidents, own the full lifecycle, and direct cross-functional workstreams involving IT, Legal, Communications/PR, Engineering, and executives.
  • Monitor alerts and logs; triage and prioritize incidents by severity, criticality, and business impact.
  • Execute incident response playbooks to contain, mitigate, and remediate breaches, restore affected systems, and close off unauthorized access.
  • Act as the primary point of contact to executive leadership and the CISO, translating technical events into business-impact briefings.
  • Conduct host, network, memory, and cloud/hybrid forensics to determine root cause, scope, and extent of compromise, preserving evidence and maintaining chain of custody to legal and regulatory standards.
  • Perform malware triage and static/dynamic analysis, including sandbox detonation, to establish capability and indicators of compromise.
  • Integrate threat intelligence and proactively hunt for adversary TTPs mapped to MITRE ATT&CK.
  • Leverage AI-enabled tooling to accelerate triage, enrichment, and investigation.
  • Own post-incident reviews and root cause analyses; capture lessons learned and drive remediation to closure.
  • Develop and mature incident-response playbooks, tabletop exercises, and readiness drills.
  • Organize and execute security exercises, including Purple Team Exercises, penetration tests, and audits.
  • Define and report incident-response metrics (MTTD, MTTR) and major-incident tracking to leadership.
  • Prepare detailed incident reports covering timeline, impact, remediation, and lessons learned.
  • Coordinate with external parties, including law enforcement, regulators, and third-party vendors.
  • Develop security policies, procedures, and best practices; perform risk assessments and audits for compliance with industry standards.
  • Evaluate and recommend security technologies, partnering with IT to design and implement solutions.
  • Lead and mentor junior analysts, fostering continuous learning.
  • Stay current on emerging threats, vulnerabilities, and industry trends.

Desired Qualifications

  • Advanced certifications such as CISSP or incident-response/forensics GIAC certifications (GCIH, GCFA, GCFE, GNFA).

About the Company

Altice USA

Cable, fiber, and broadband provider

Altice USA provides broadband internet, digital television, VoIP phone services, and mobile plans under the Optimum brand to about 4.6 million residential and business customers across 21 states. Its core offering is high-speed internet delivered over a 100% fiber-optic network aimed at faster, more reliable speeds, with options for bundled or standalone services. Revenue comes from monthly subscription fees from customers. The company differentiates itself by committing to a fully fiber-optic network to boost speed and reliability and by offering a wide range of services—internet, TV, phone, and mobile—under one brand. Its goal is to connect homes and businesses with dependable communications and to grow its fiber network and customer base.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2015

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