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Pathstone Partners

Healthcare-focused management consulting for cost efficiency

Director

Operations & Supply Chain ConsultingPosted on Nov 12
Full-timeRemote in USA

About the Job

Requirements

  • Proven track record leading non-labor cost reduction or performance improvement engagements for hospitals and health systems, with accountability for results across multiple engagements or a client portfolio.
  • Deep industry and practice knowledge across multiple supply chain categories, including medical/surgical, pharmacy, capital equipment, purchased services, or logistics.
  • Seven to ten or more years of work experience, including management consulting experience and demonstrated experience managing managers and multi-level teams.
  • Demonstrated business development experience, such as supporting or leading sales pursuits, growing existing client relationships, or building a professional network of healthcare executives.
  • A bachelor's degree is required; an MBA, MHA, or MPH is strongly preferred.
  • Ability to build trust and credibility with C-suite stakeholders.
  • Strong negotiation skills and the ability to analyze and explain key deal terms and business risks.
  • Experience setting engagement strategy, scoping work, and making staffing and resource decisions.
  • Track record of developing talent through coaching, mentorship, and building high-performing teams.
  • Strong written and verbal communication skills, including presenting to large or external audiences.
  • Ability to navigate crucial conversations and ambiguity to reach the best outcome.
  • Alignment with the firm's mission and values.
  • Mastery of Word, Excel, PowerPoint, and Access; CRM experience such as HubSpot is a plus.
  • Willingness and ability to travel based on client needs.
  • U.S. work authorization is required.

Responsibilities

  • Deliver engagement results and client satisfaction, meeting or exceeding agreed impact and revenue goals.
  • Build project roadmaps and milestones that drive teams toward project targets, adjusting as client needs change.
  • Anticipate client needs and gaps, and identify new sources of value and results.
  • Own executive and day-to-day client relationships, building trust and influence through contract negotiations, scope changes, and major initiative barriers.
  • Set and communicate engagement expectations with clients and team members, including complex scope discussions.
  • Review key deal terms and client needs to identify opportunities to expand services within existing clients.
  • Track sourcing progress across engagements to assess progress, identify opportunities, and set pipeline priorities.
  • Ensure all work products meet or exceed the firm's quality standards.
  • Make staffing and resource decisions based on client needs, team strengths, and availability, and define roles that support individual and project goals.
  • Support new client sales by actively participating in pursuits, including demo meetings, spend assessments, and statement-of-work development.
  • Find and develop new qualified senior-level contacts in Supply Chain, Finance, Operations, and IT, and manage sales opportunities through the firm's customer relationship management system.
  • Present the firm's services and value proposition to existing clients to create upsell and service-line expansion opportunities.
  • Build market credibility through thought leadership, including white papers, blog posts, case studies, live presentations, and conference participation.
  • Provide leadership and direction for engagement teams, motivating and guiding team members at all levels.
  • Coach and mentor Managers to support their growth and strengthen client delivery.
  • Develop Associates, Senior Associates, and Managers through expertise-sharing, coaching, and mentoring.
  • Lead firm-wide strategic priorities and deliver objectives and key results on time and with high-quality outcomes.
  • Participate in team-building activities and events, including quarterly in-person events.

Desired Qualifications

  • Experience with group purchasing organization contract optimization, value analysis, or supply chain technology.
  • Customer relationship management experience, such as HubSpot.

About the Company

Pathstone Partners

Healthcare-focused management consulting for cost efficiency

Pathstone Partners provides management consulting services for healthcare organizations to improve financial and operational performance while preserving high patient care quality. Their approach combines industry knowledge, data analytics, and problem-solving to tailor strategies for each client. A core offering is the Balanced Partnership methodology, which targets cost reduction, operational efficiency, and new or enhanced revenue streams through customized, data-driven plans and flexible engagement models. What sets Pathstone apart is its collaborative, client-specific focus—bridging communication gaps across health systems and delivering long-term partnerships that aim for sustainable cost savings and financial value. The company’s goal is to help healthcare organizations deliver high-quality, accessible, and affordable care by guiding them toward sustainable improvements that support a brighter future for their communities.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2012

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