Full-Time
Confirmed live in the last 24 hours
Digital customer service solutions for banks
Senior, Expert
Remote in USA
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to see and interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike many competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online engagement. By providing these tools as a service, Glia helps financial institutions boost online loan applications and retain customers.
Company Stage
Series D
Total Funding
$147.8M
Headquarters
New York City, New York
Founded
2012
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