Full-Time

Principal Technical Architect

Agentforce

Posted on 1/29/2025

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Senior, Expert

Company Historically Provides H1B Sponsorship

NB, Canada

Office-flexible; expectation to be in-office a minimum of 3 days per week.

Category
Applied Machine Learning
AI Research
AI & Machine Learning
Required Skills
Python
JavaScript
SQL
Machine Learning
Java
Requirements
  • Several years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.
  • Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
  • Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.
  • Proven track record to leverage APIs and SDKs to build robust, scalable solutions.
  • Proficiency in programming (e.g., JavaScript, Python, SQL) or Salesforce development (Apex, Lightning Web Components, etc.).
  • Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.
  • Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with innovative technologies. Actively stays up to date on new LLM models and agentic approaches, experimenting with prompt engineering to drive innovation.
Responsibilities
  • Research customer challenges, architect innovative AI/ML solutions, and drive key technical decisions.
  • Facilitate partner alignment on high-impact use cases that leverage AI, data pipelines, and Agentforce.
  • Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.
  • Lead white-boarding sessions, training, and hands-on workshops to help customers and internal teams understand AI opportunities and challenges.
  • Integrate data cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.
  • Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.
Desired Qualifications
  • Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Heroku).
  • Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP).
  • Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms (e.g., Google Vertex AI, AWS Sagemaker). Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering.

Salesforce offers cloud-based software solutions for Customer Relationship Management (CRM), with its main product, Customer 360, providing tools for marketing, sales, service, commerce, and IT operations. The subscription-based model allows businesses to access these services without the need for expensive installations, ensuring a steady revenue stream for Salesforce. What sets Salesforce apart is its ability to deliver customizable solutions tailored to various industries, along with professional services to help clients maximize their CRM use. The company's goal is to enhance customer satisfaction and drive growth for businesses of all sizes.

Company Size

10,001+

Company Stage

IPO

Total Funding

$62.7M

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • AgentExchange capitalizes on growing demand for AI-driven automation solutions.
  • Focus on AI in healthcare aligns with industry trends for efficiency and outcomes.
  • TDX Conference highlights Salesforce's leadership in AI workforce development.

What critics are saying

  • Increased competition from Microsoft's AI initiatives in healthcare.
  • Ethical concerns over AI agents replacing human workers may arise.
  • Job cuts in Dublin could affect employee morale and productivity.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite for personalized customer interactions.
  • AgentExchange marketplace positions Salesforce as a leader in AI-driven business automation.
  • Trailhead's Agentblazer Status enhances user engagement and skill development in AI technologies.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

7%

2 year growth

-1%
MarketBeat
Mar 8th, 2025
Callan Family Office LLC Invests $2.17 Million in Salesforce, Inc. (NYSE:CRM)

Callan Family Office LLC invests $2.17 Million in Salesforce, Inc. (NYSE:CRM).

The Insane App
Mar 6th, 2025
Microsoft Unveils an AI for Healthcare

Meanwhile, Salesforce has launched a library of prebuilt AI agents to automate numerous healthcare tasks.

CIO
Mar 6th, 2025
Agentblazer: Salesforce announces agentic AI certification, learning path

Hot on the heels of the release of Agentforce 2dx for developing, testing, and deploying AI agents, Salesforce on Thursday introduced Agentblazer Status to its Trailhead online learning platform.

NBC Bay Area
Mar 5th, 2025
Salesforce TDX Conference focused on AI jobs returns to San Francisco

Salesforce's TDX Conference for developers and professionals involved in the AI job market returns Wednesday and Thursday to San Francisco.

Techzine
Mar 4th, 2025
Salesforce introduces AgentExchange: marketplace for AI agents

Salesforce introduces AgentExchange: marketplace for AI agents.

INACTIVE