Mohegan

Develops and operates gaming and hospitality destinations

Poker Pit Manager

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeMontville, CT, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Two years of combined supervisory experience in Poker, or previous Poker Pit Manager experience in a high-volume, complex casino environment, is required.
Must be able to read, write, and communicate effectively in English.
Must demonstrate written and verbal communication skills, organizational and multitasking skills, delegation ability, and the ability to maintain and supervise multiple games efficiently.
Must know the department's policies, procedures, rules, and regulations pertaining to the game.
Must attend appropriate Human Resources Supervisor Training classes, annual CTR/SARC training and refresher courses, and be familiar with the Poker Rule Book, Poker Policy and Procedure Manual, and gaming rules and regulations.
Must have knowledge of Ascent, EmpowerTime, and Manager Self Service systems.
Must be able to bend, stand, and stretch for long periods; work in a casino environment with smoke, low lighting, loud music, and noises; work in a fast-paced environment with frequent interruptions; and work various shifts and flexible hours.

Responsibilities

Ensure the security of Poker tables and related equipment in the assigned pit area according to department policies and procedures.
Assist with training, scheduling, counseling, and supervision of Poker staff.
Maintain security of Poker tables and equipment and communicate with the Surveillance Department.
Enforce Internal Controls and Commission regulations.
Improve staff skills through direct involvement, training, counseling, and evaluation of daily performance.
Serve guests and employees and handle related issues with composure and professionalism.
Greet guests warmly and promote superior guest service.
Ensure the accuracy and integrity of the Player Rating System.
Stay informed about special events, entertainment, and employee activities throughout the property.
Provide superior guest service.

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Position Summary:

This position is responsible for creating a fun-filled and exciting gaming experience for our guests while ensuring the security of the Poker tables and all related equipment in their assigned pit area according to department policies and procedures.

Primary Duties and Responsibilities: includes but not limited to:

Responsible for ensuring the security of the Poker tables and all related equipment in their assigned pit area according to department policies and procedures
Assists with the training, scheduling, counseling and supervision of the Poker staff
Ensures the security of the Poker tables and all related equipment and keeps clear lines of communication with the Surveillance Department
Enforces Internal Controls and Commission regulations
Improves the skills of the staff through direct involvement, training, counseling and evaluation of their daily performance
Services guests and employees and handles related issues with composure and professionalism
Greets guests with a smile and friendly welcome and promotes superior guest service

Secondary Duties and Responsibilities:

Ensures the accuracy and integrity of the Player Rating System
Keeps abreast of all special events, entertainment and employee activities throughout the property
Provides superior guest service

Minimum Education and Qualifications:

High School Diploma or equivalent
Two years of combined supervisory experience in Poker or previous Poker Pit Manager experience in a high volume, complex casino environment
Must be able to read, write and communication effectively in English

Competencies: Incumbent will master the following competencies while in this position:

Excellent written and verbal communication skills
Excellent organizational and multi-tasking skills and the ability to delegate tasks
Ability to efficiently maintain and supervise multiple games
Knowledgeable of all department policies, procedures, rules and regulations pertaining to the game

Training Requirements:

Must attend all appropriate Human Resources Supervisor Training classes
Fully understands all Poker rules in The Poker Rule Book and Poker Policy and Procedure Manuel
Fully understands all gaming rules and regulations
Required to attend annual CTR/SARC training and refresher courses
Knowledge of Ascent, EmpowerTime and Manager Self Service systems

Physical Demands and Work Environment:

Must be able to bend, stand and stretch for long periods of time
Must be able to work in a casino environment with smoke, low lighting and loud music and noises
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

About the Company

Mohegan

Develops and operates gaming and hospitality destinations

Mohegan Gaming & Entertainment develops and operates integrated entertainment destinations focused on gaming and hospitality, including a flagship casino-hotel in Uncasville, Connecticut, plus properties in Las Vegas and Niagara and international management partnerships. It blends casinos, luxury hotels, dining, shopping, and live entertainment into cohesive resort experiences, earning revenue from gaming, lodging, food and retail sales, and events, with operations run through owned venues and outsourced management for partner casinos. It differentiates itself by offering a full-scale integrated resort model alongside international management services and partnerships to grow across multiple destinations using its gaming and hospitality expertise. Its goal is to become a leading provider of diversified entertainment and gaming experiences by expanding its portfolio, forming partnerships, and offering comprehensive management services in North America and international markets.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $1.2B
Headquarters: Montville, CT
Founded: 1996

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