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Career TEAM

Workforce development consulting with government software

RESEA Coordinator

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeWaxahachie, TX, USA$45k - $55k /yr

About the Job

Requirements

  • A bachelor's degree in a related field and 1–2 years of work experience, or a satisfactory equivalent combination of education and experience.
  • Strong communication skills and knowledge of community resources.
  • Strong analytical and problem-solving skills, with the ability to make well-considered decisions.
  • Ability to work with participants and relate to them in a culturally sensitive manner.
  • Computer literacy, proficiency with Microsoft Word, Excel, and Outlook, and ability to learn specialized databases and software systems.
  • Ability to work in varied settings with a culturally diverse customer base in a culturally sensitive manner.
  • Ability to serve as a role model to customers and motivate them toward achieving goals.
  • Ability to meet or exceed set goals and objectives.
  • Interpersonal, time management, customer service, organizational, and oral and written communication skills.
  • A valid driver's license.

Responsibilities

  • Provide case management services to RESEA participants selected to participate.
  • Lead RESEA workshops and orientations introducing participants to available programs and resources and covering topics such as resume building and interviewing.
  • Report participant non-compliance or eligibility issues to state unemployment insurance entities.
  • Enter data into Work In Texas, participant information systems, and other databases required by the One-Stop system.
  • Guide jobseekers in preparing individual employment plans based on their occupational goals.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Refer individuals to appropriate services, training programs, or job opportunities, and follow up on those activities.
  • Follow eligibility-documentation policies, procedures, and regulations, ensuring case files contain original or copied eligibility documentation.
  • Maintain accurate case files for each registered customer, ensuring they contain required eligibility documents and meet compliance requirements.
  • Meet or exceed program benchmarks.
  • Participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete all required reports.
  • Perform other duties and projects as needed.

Desired Qualifications

  • Bilingual or multilingual ability.
  • Strong multitasking abilities and a proactive approach to tasks.
  • Training in trauma-informed care, evidence-based practice, or whole-family services.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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