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Hakim Group

Back-office services for independent eye care

Optical Practice Manager

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeBirmingham, UK£27k - £35k

About the Job

Requirements

  • Previous experience in an optical setting is required.
  • Experience as a team leader, with technical management skills and a passion for people.
  • Availability to work Saturdays.

Responsibilities

  • Offer expert advice and help organise the daily running of the practice.
  • Support the team in delivering patient-first service and a positive patient experience.
  • Work closely with the Practice Partner to help drive and grow the practice and support the introduction of new services, frame ranges, and technology.
  • Help ensure the team is engaged and the practice runs smoothly.
  • Participate in the patient journey and day-to-day operation of the practice, including responding to patient queries or concerns.
  • Help the team resolve dispensing-related issues.
  • Contribute to the upkeep and organisation of the practice.

About the Company

Hakim Group

Back-office services for independent eye care

Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Darwen, United Kingdom
Founded
2001

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