Inpatient Scheduler

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Inpatient Scheduler is responsible for scheduling therapy and related activities for inpatients utilizing guidelines and direction from inpatient managers. The Scheduler also arranges and schedules shared services with the ordered departments at Northwestern Memorial Hospital and coordinate and schedules dialysis schedules.

The Inpatient Scheduler will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Inpatient Scheduler will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Inpatient Scheduler will:

• Prepare therapist work schedules, working with Managers to ensure staffing levels meet the volume of patient admissions and seeking coverage from in-house float and Flex staff when necessary.

• Coordinate inpatient admission evaluations.

• Schedule patient therapy sessions, ensuring sessions run at scheduled times according to floor specifications and modifying as necessary based on requests from clinicians.

• Reschedule patient sessions upon cancellations and other interruptions.

• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to the Associate Director, Flex, Interpreter Services, and Inpatient Scheduling

Knowledge, Skills & Abilities Required

• High School diploma. Associates Degree or Certificate in a Medical Administration Program or comparable program preferred.

• 1 year of experience in a health care field with knowledge of hospital systems preferred.

• Proficiency in Microsoft applications: intermediate level skills in the use of Outlook and Word and basic level skills in Excel.

• Proficient keyboarding skills. Strong understanding of data entry and ability to learn hospital information systems.

• Strong customer service skills/experience.  Ability to interact with respect to all customers, whether internal or external.

• Effective verbal and written communication skills that convey a caring and competent professional attitude.

• Strong organizational skills necessary to efficiently prioritize and complete a variety of tasks.

• Ability to collaborate effectively in a team environment to maximize quality and efficiency of operations.

• Ability to set priorities; flexibility to meet changing patient and system needs.

• Ability to handle difficult individuals or situations in a professional and compassionate manner.

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.

Pay and Benefits*:

Salary Range: $21.25 per hour 

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:  https://www.sralab.org/benefits

Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

21.25 USD Hourly

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:  https://www.sralab.org/benefits

*Benefits and benefits’ eligibility can vary by position.

Benefits

Learn about the benefits of working at Shirley Ryan AbilityLab, including vacation hour, healthcare plans, 401k and more.

Benefits

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.