IB Operations – Service Delivery Team Lead

Are you detail oriented, even when multitasking?
Do you know how to shine in an operational role within dynamic environment?
We are looking for a Trade Processing Specialist to help us:
• Lead end-to-end operations for Bursa Malaysia equities, SBL, block and Shariah trades, covering trade processing, funding, settlement and reconciliations
• Oversee domestic client onboarding, coordinating documentation and Know Your Customer (KYC) approvals with clients and the Onboarding team
• Maintain regulatory compliance and controls, ensuring timely reporting, adherence to UBS and local requirements, and prompt exception escalation
• Deliver timely, accurate client service and manage operational enquiries, issues, and time-critical events
• Manage stakeholder relationships across Front Office, Technology, Finance, exchanges, clearing houses, custodians, vendors and banks
• Drive operational improvements and change, supporting Malaysian market developments, local initiatives and robotic process automation (RPA)

Your team

You work in the Asset Management Middle Office team, based in Kuala Lumpur in Malaysia. We research and maintain corporate actions globally, collecting portfolio manager responses and updating our systems. You instruct custodians, post cash and stock transactions in our accounting system, and reconcile positions across asset classes. You partner closely with Portfolio Managers, Traders, Brokers, Custodians, and Global Operations teams as part of a global function.

Your expertise

To succeed in this role, you bring:
• Apply sound judgment, controls, and adherence to our policies and risk standards
• Execute trade matching and settlement processes, aligning to market practices and operational controls
• Investigate and resolve corporate action exceptions, queries, and event mismatches to protect clients
• Reconcile corporate action discrepancies and position breaks, driving timely client impact processing
• Manage custodian operations and securities trade processing, including manual trade confirmations
• Build and monitor operational dashboards and controls using Excel and Power BI
• Analyze data with strong numeracy, leveraging VBA and reconciliation techniques to reduce operational risk
• Use AI literacy to optimize workflows and validate outputs, aligning with ethical use and policy requirements
• Knowledge of Bursa Malaysia rules, Malaysian securities regulations, Central Depository System (CDS) operations, Bursa Depository requirements and Bursa SBL systems

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That is why we place collaboration at the heart of everything we do. Because together, We are more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We are dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That is why collaboration is at the heart of everything we do. Because together, We are more than ourselves.
We are committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

How we hire

We may request you to complete one or more assessments during the application process. Learn more