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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 9
InternshipLakeland, FL, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, and use active listening to understand others, ask questions appropriately, and avoid inappropriate interruptions.
  • Use mathematics to calculate quantities such as tablets to dispense, days' supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger work; precise machine adjustment; stooping and bending; close visual acuity; lifting up to 20 pounds occasionally and up to 10 pounds frequently; and accurately conveying and receiving detailed spoken instructions.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by showing empathy and care at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patients' medical histories when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephone prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Follow applicable laws, regulations, professional standards, ethical principles, and company procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health services, including immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where lawful and supported by required training and certification.
  • When permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report events according to public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Perform any additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have at least one year of related work experience in pharmacy, retail, medical, or customer service.
  • Be able to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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