Customer Support Specialist

National Research Corporation reported Q2 results showing 11% year-over-year growth in total recurring contract value to $151.9 million. Revenue increased approximately 4% year over year, whilst adjusted EBITDA reached $9.4 million, representing a 27% margin. The company began deploying a major customer win across 25 hospitals and ambulatory sites in July, with full deployment expected by year-end. NRC's sales pipeline grew 60% year over year. CEO Trent Green said the Experience business delivered mid-teens TRCV growth, supported by strong bookings. The Governance Institute recorded its strongest bookings performance in seven years, increasing TRCV nearly 10% year over year. The company repurchased approximately 397,000 shares whilst paying its $0.16 quarterly dividend.

National Research (NASDAQ:NRC) hits new 12-month high following earnings beat. July 28, 2026 Key points. * National Research shares reached a new 52-week high, trading as high as $23.25 after the company reported quarterly EPS of $0.31, beating the consensus estimate by $0.46. Revenue of $35.39 million also exceeded analyst expectations. * Analyst sentiment is generally positive: the stock has a consensus rating of "Moderate Buy" and an average price target of $23.00, while Citizens JMP initiated coverage with a "market outperform" rating. * Institutional investors own 47.26% of the company, and several firms recently increased their positions. National Research provides healthcare analytics and performance-improvement tools to more than 1,600 hospitals and 12,000 care sites. * MarketBeat previews the top five stocks to own by August 1st. National Research Corporation (NASDAQ:NRC - Get Free Report)'s share price reached a new 52-week high during trading on Tuesday after the company announced better than expected quarterly earnings. The company traded as high as $23.25 and last traded at $22.3080, with a volume of 68706 shares traded. The stock had previously closed at $21.27. The company reported $0.31 earnings per share (EPS) for the quarter, topping the consensus estimate of ($0.15) by $0.46. National Research had a return on equity of 122.73% and a net margin of 6.52%.The business had revenue of $35.39 million for the quarter, compared to analyst estimates of $34.90 million. Analyst upgrades and downgrades. Several equities research analysts have commented on NRC shares. Citizens Jmp started coverage on shares of National Research in a research note on Monday, June 22nd. They issued a "market outperform" rating and a $23.00 price objective for the company. Weiss Ratings raised shares of National Research from a "sell (d+)" rating to a "hold (c-)" rating in a report on Friday, May 29th. One analyst has rated the stock with a Buy rating and one has assigned a Hold rating to the company. According to data from MarketBeat, the company presently has a consensus rating of "Moderate Buy" and an average target price of $23.00. Hedge funds weigh in on National Research. Large investors have recently made changes to their positions in the stock. Russell Investments Group Ltd. grew its position in shares of National Research by 85.6% during the 3rd quarter. Russell Investments Group Ltd. now owns 1,997 shares of the company's stock valued at $26,000 after purchasing an additional 921 shares in the last quarter. EverSource Wealth Advisors LLC raised its position in shares of National Research by 9,535.3% in the second quarter. EverSource Wealth Advisors LLC now owns 1,638 shares of the company's stock worth $28,000 after buying an additional 1,621 shares in the last quarter. BNP Paribas Financial Markets boosted its stake in National Research by 85.4% during the third quarter. BNP Paribas Financial Markets now owns 2,496 shares of the company's stock valued at $32,000 after buying an additional 1,150 shares during the period. Strs Ohio bought a new stake in National Research during the first quarter valued at $33,000. Finally, Raymond James Financial Inc. purchased a new position in National Research during the second quarter worth about $34,000. 47.26% of the stock is owned by institutional investors. National Research stock performance. The firm has a market capitalization of $508.15 million, a PE ratio of 57.28 and a beta of 0.35. The company has a quick ratio of 0.52, a current ratio of 0.52 and a debt-to-equity ratio of 5.48. The company has a 50-day moving average of $20.38 and a 200 day moving average of $18.31. National Research company profile. National Research Corp NASDAQ: NRC, also known as NRC Health, is a healthcare analytics and performance improvement company specializing in patient and employee experience measurement. The company's cloud-based platform enables healthcare providers to collect real-time feedback through patient satisfaction surveys, post-discharge outreach, and employee engagement tools. NRC Health integrates clinical, operational and financial data to deliver actionable insights that support quality improvement initiatives and value-based care programs. Discover more Cryptocurrency News My MarketBeat Portfolio Since its founding in the early 1990s and headquartered in Lincoln, Nebraska, National Research has expanded beyond its regional roots to serve more than 1,600 hospitals and 12,000 care sites across the United States and Canada. Further reading. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Before you consider National Research, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and National Research wasn't on the list. While National Research currently has a Moderate Buy rating among analysts, top-rated analysts believe these five stocks are better buys. MarketBeat just released its list of the 7 hottest IPOs expected to hit Wall Street in 2026. See which companies are preparing to go public and why investors are watching closely.

Transforming pediatric Provider Communication. Healthcare leaders continue to search for better ways to strengthen trust, improve communication, and support care teams. Many training programs focus on theory, scripts, or peer review. Yet one voice often remains underused in provider development. That voice is the voice of the patient and family. For pediatric healthcare leaders, this gap is even more complex. Communication often involves both the child and the caregiver at the same time. Each interaction carries emotional weight and requires clarity, empathy, and trust across two audiences. At NRC Health's HUB26 conference, September 2-4 in Nashville, one session will focus on this challenge with practical methods. "Through Their Eyes: Using a Family Lens to Transform Provider Communication Through Observation-Based Coaching" introduces a model that brings the family experience directly into clinician growth. Human understanding beyond | HUB26. Join National Research Corporation in Nashville! Why Provider Communication remains a challenge in healthcare. Communication shapes every healthcare experience. In pediatric care, trust must be built with both the child and the caregiver at once. A provider may explain a diagnosis to a parent while helping a child feel calm and safe. Strong communication supports outcomes and employee experience. It also reduces confusion and stress for families who face difficult decisions. Yet many clinicians rarely receive direct feedback on how their communication feels in real time. They may review survey data weeks later. That delay limits growth; small behaviors that define the experience often go unnoticed. Organizations can close this gap by bringing the patient and family voice into the moment of care and using it to guide improvement. A patient and family perspective on Provider Communication. This HUB26 session will drawn upon the work of Anand Petigara, MSW, Senior Family Consultant at Children's Hospital of Philadelphia. His role connects his professional training with his lived experience as a caregiver of a child with complex medical needs. That dual lens shapes how Petigara works with providers. He partners with teams to strengthen relationships with patients and families across care settings. His work includes family advisory councils and programs that place the family voice at the center of care decisions. At HUB26, Petigara will share how these ideas come to life through FLOURISH, a provider coaching program built on observation and feedback from the family perspective. In pediatric settings, this model helps providers adjust communication across age groups while guiding caregivers through complex or emotional situations. How Observation-Based Coaching improves Provider Communication. Traditional coaching often relies on self-reflection or peer input. Observation-based coaching adds a direct view of real interactions in clinical settings, where trained observers watch encounters and capture details that shape experience. Tone, pacing, body language, and clarity all matter in pediatric care; providers must respond to both a child's emotional state and a caregiver's need for clear information. These encounters often carry strong emotion. Families may be managing fear, confusion, or long-term conditions. Observation helps identify how providers respond in these moments and how small changes can improve trust. Participants in this session will learn how direct observation reveals blind spots and strengthens emotional awareness. They will see how feedback rooted in real interactions helps providers improve with clarity. This model focuses on strengths. Coaches highlight what works and build from there, creating a supportive environment where clinicians feel safe to grow. What healthcare leaders will learn at HUB26. Attendees will leave this session with practical ideas they can apply in pediatric care settings. They will learn how to: * Integrate patient and family voices into pediatric provider coaching * Identify behaviors that build trust with both children and caregivers * Adapt communication across age groups and developmental stages * Design coaching programs that support clinician growth * Use observation in clinical settings without disrupting care These steps can fit large children's hospitals or smaller pediatric practices. They support both new clinicians and experienced providers. Why patient experience and communication matter now more than ever. Healthcare organizations face growing pressure to improve patient experience and support staff well-being. In pediatric care, families expect clear guidance, compassion, and consistency across every interaction. Small shifts in behavior can change how families experience care. A clear explanation helps a parent make decisions; a calm tone helps a child feel safe. A moment of attention builds trust that lasts beyond the visit. Programs like FLOURISH show that improvement starts with real interactions. Teams can learn from what happens in the room and apply those lessons across the organization. This session shows how to turn everyday moments into opportunities for growth. What to Expect at NRC Health's HUB26 in Nashville. HUB26 will bring together healthcare leaders from across the country, including pediatric providers, children's hospital teams, and experience leaders who are focused on family-centered care. Attendees will hear from speakers who are testing new ideas in active care settings. Sessions will focus on patient feedback, workforce engagement, leadership, and communication. The conference will take place in Nashville, September 2-4, and will offer space to learn, connect, and focus on practical improvements that support patients, families, and care teams. Why this HUB26 session should be on your agenda. This session stands out because it centers the patient and family experience in provider development, which is critical to pediatric care. It shows how to listen to families and turn their experiences into meaningful feedback; it also presents a model that teams can apply without complex tools or long training cycles. For pediatric healthcare leaders who want stronger communication and deeper trust with families, this session will offer a clear path forward. Healthcare continues to evolve, and expectations from patients and families continue to rise. Pediatric leaders face unique challenges that require clear communication and strong relationships with caregivers. For pediatric healthcare leaders who are working to strengthen family trust and provider communication, HUB26 will offer practical methods you can bring back to your teams right away.