Software Development Manager
Amazon
Software Development Manager
Amazon
Sells products online and rents cloud computing
Every time a fan tunes in to a live match, a breaking news channel or a global live event on Prime Video, the stream reaches them through systems this team builds. Prime Video's Live Playback organization runs live content streams at scale. It covers live signal acquisition, encoding, packaging, monitoring and playback integration for both Live Events and 24x7 Linear channels. Working with AWS, we're building a cloud-based, end-to-end live streaming platform that delivers high-quality, low-latency video to customers around the world, and we're changing how live TV is delivered compared with traditional broadcast.
We're looking for a strong technical leader for the Live Orchestration team. The team owns tier-1 orchestration workflows that set up, run and tear down complex signal ingestion, encoding and packaging pipelines. Those pipelines power thousands of linear stations and live events worldwide, including 4K, HDR and Atmos experiences. The team also owns Prime Video's real-time monitoring system for live streams. It evaluates billions of health records to detect signal loss and video quality issues and triggers automated mitigations, so streams stay available and high quality when customers are watching.
You'll set the vision for this mission-critical team. A big part of that is leading the build of next-generation, frontier AI agentic systems that can monitor, diagnose, heal and scale live infrastructure on their own as the business grows. This role gives you a rare chance to learn broadcasting technologies and live streaming protocols, work directly with world-class video scientists and Senior Principal Engineers, and shape how AI agents run live video infrastructure at Amazon scale.
The ideal candidate is passionate about simple, elegant solutions to hard distributed-systems problems and is obsessed with the customer. You'll lead with an AI-first mindset. That means using AI wherever it makes sense to change how the team designs, builds, tests and operates software, and to automate the operational work that slows engineers down. You look at problems holistically, beyond the borders of your own team, and you're comfortable working at every level, from strategy and business priorities to system architecture and specific interfaces. You don't shrink from the spotlight. You can run cross-org discussions, handle questions and bring people to good outcomes together. You read code, write clearly for executives, and make sure every system you own is reliable, scalable and secure. Experience with broadcast or live streaming technologies is a plus but not required. If you're a strong distributed-systems leader who's curious about live video, you'll pick up the domain quickly by working alongside our video scientists and Senior Principal Engineers.
You'll be part of the leadership group that dreams up, designs and launches greenfield capabilities for Prime Video's live platform across geographies. In this role, you'll engineer the next generation of intelligent, self-healing live infrastructure that delivers live sports, news and events to millions of customers on every device, every time.
Key job responsibilities
- Own and drive the technical vision and roadmap for the Live Orchestration team's tier-1 orchestration and real-time monitoring platforms
- Lead the design and delivery of AI agentic systems for autonomous detection, diagnosis, remediation and capacity scaling of live infrastructure
- Lead the team in using AI across the software development lifecycle and operations wherever it makes sense, raising engineering velocity and quality
- Architect highly available, low-latency distributed systems that process billions of health signals and orchestrate thousands of concurrent live workflows
- Hire, mentor and grow a high-performing team of software engineers, and raise the technical bar across the organization
- Own operational excellence for tier-1 live services, including availability, quality of experience, on-call health and launch readiness for marquee live events
- Partner with product, program, video science, AWS service teams and Live Ops to define requirements and deliver results for customers
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
Explore more opportunities at Amazon