Technology Lead Financial and RCM Solutions

Overview

The Finance team at Confluent Health needs a true technology partner - someone who understands financial workflows, owns the technical side of financial applications, and works closely with Finance from within IT to solve operational problems.

This role exists to strengthen technology ownership for our financial systems, including revenue cycle management, accounting, billing/claims, and related workflows. You’ll help co-own roadmap decisions, system configuration, process improvements, and vendor relationships across the finance application landscape.

This is an individual contributor role, not a people-management role. The ideal candidate is a finance-technology bridge: someone who can understand how Finance works, translate needs into technical direction, and help move solutions forward with speed and accountability.

The immediate focus will include supporting AI-enabled and automation-supported solutions for revenue cycle and accounting workflows, while serving as the long-term technology owner for financial applications. This role complements, but is distinct from, the AI Solutions Engineer builder role.

Responsibilities

• Co-own the roadmap for financial solutions (with direction from Financial Leadership and the CIO), including ERP, revenue cycle, billing/claims, accounting, and related systems
• Serve as the primary technology point of contact for Finance leadership and staff
• Own vendor relationships, including escalations, performance feedback, and renewal input, and roadmap alignment
• Use agentic AI tools to help analyze workflows, identify opportunities, and prototype practical solutions
• Translate business needs into clear technical requirements and implementation plans
• Help drive process improvement across finance workflows
• Partner with IT and AI development resources on automation and AI-enabled solutions
• Support building, testing, validation, rollout, and continuous improvement for finance technology changes
• Maintain visibility into system dependencies, integrations, data flows, and risks
• Drive process improvement across finance workflows with a strong understanding of how technology can improve execution

What Success Looks Like

• Financial applications have clear technical ownership
• Finance leadership has a trusted technology partner
• Revenue cycle automation moves faster and more reliably
• Financial solutions have a clear and published technical roadmap
• Agentic AI is used to accelerate analysis, prototyping, and solution design where it creates real value
• Vendor and system decisions are proactive, not reactive
• Finance and IT are aligned on the same workflow and the same problem
• Technology decisions are grounded in how work actually gets done within finance

Qualifications

Required

• 4+ years of experience in financial systems, finance operations technology, revenue cycle management, or related workflows
• Process improvement mindset, including experience in process mapping, documentation, and Process Improvement cross-functional exercises (i.e. Six Sigma).
• Experience bridging a business function and a technology/IT team with real ownership of outcomes
• Strong analytical and problem-solving skills
• Experience working with & managing technology vendors
• Strong communication skills across business and technical audiences
• Working knowledge of automation and AI concepts, with the ability to identify practical applications in financial workflows
• Comfort using agentic AI tools to explore problems, prototype solutions, and support decision-making

Preferred

• Healthcare revenue cycle management and/or financial ERP experience
• Experience in a healthcare, multi-site, or services organization
• Familiarity with automation tools, low-code/no-code systems, or AI-enabled workflows
• Prior experience in a systems owner, technology lead, or application ownership role
• Hands-on development experience is a plus, but not required

What This Role Is Not

• Not a people-management role
• Not a traditional business analyst role
• Not a pure developer role
• This role is about technology ownership, workflow understanding, and solution architecture & development within Finance.

Why This Role Matters

Finance is one of the most important places for technology and workflow to be aligned. This role will help close the gap between Finance and IT, improve how critical financial systems are managed, and accelerate meaningful process improvement across the business.

If you enjoy working at the intersection of finance and technology, this role should be a strong fit.

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected]. 

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].